Faulkner Buick GMC West Chester, INC.

Great experience This is our second vehicle purchase from this dealership, previously a used vehicle and this time a new vehicle. Excellent customer service all around This is our second vehicle purchase from this dealership, previously a used vehicle and this time a new vehicle. Excellent customer service all around. We had limited time to spend at the dealer and our salesman Brett made sure everything went quickly. More

New Yukon XL Denali We really dreaded the new car buying process and overall had a shockingly positive experience. Ended up with a great car at what we believe to be a fa We really dreaded the new car buying process and overall had a shockingly positive experience. Ended up with a great car at what we believe to be a fair deal! We all won! We worked with Joe Demarco and John Simonelli and we would recommend them both. More

Warranty Repairs Leslie did a great job through the GMC supply chain delays. Always kept me informed of progress until my truck was finally fixed. Great Job! Leslie did a great job through the GMC supply chain delays. Always kept me informed of progress until my truck was finally fixed. Great Job! More

Oil change The service department is great. Jim always does a great job taking care of me and my car. He keeps me informed of where they are with service and wha The service department is great. Jim always does a great job taking care of me and my car. He keeps me informed of where they are with service and what to keep an eye out for. He doesn’t tell me things that need fixed when they don’t. He truly cares about his customers!! Thanks Jim! More

Great. They were not able to get the problem right the first time, but worked hard to get it right the second time w/o any addittional charges. They were not able to get the problem right the first time, but worked hard to get it right the second time w/o any addittional charges. More

Routine Service Jim, Serv Mgr, did a good job figuring out what my problems were & suggested options/costs. During Servicing, Jim kept us informed on progress...an Jim, Serv Mgr, did a good job figuring out what my problems were & suggested options/costs. During Servicing, Jim kept us informed on progress...and explain things the mechanics picked up. Good visit & pleased with service. More

My little blue SUV Thanks so much for all your help with purchasing my new vehicle. It’s always a little scary for me to make such a purchase but Magali, Toni and John d Thanks so much for all your help with purchasing my new vehicle. It’s always a little scary for me to make such a purchase but Magali, Toni and John did a great job and made me feel at ease. More

Quick professional service I brought my truck in for the state inspection. The service was performed on time and without delay. The results of the inspection were explained in d I brought my truck in for the state inspection. The service was performed on time and without delay. The results of the inspection were explained in detail. More

Car in for service Dropped my GMC Terrain off for inspection and transmission flush. Everything was fine. Jack, service coordinator, was great with communication. and Dropped my GMC Terrain off for inspection and transmission flush. Everything was fine. Jack, service coordinator, was great with communication. and car was complete when promised. More

You made it easy! My son introduced me to Perry and that’s all it took. Nothing was ever too much trouble for Perry to do or check into. He made my purchase a very plea My son introduced me to Perry and that’s all it took. Nothing was ever too much trouble for Perry to do or check into. He made my purchase a very pleasant experience. More