Faulkner Buick GMC West Chester, INC.

They made buying a car easy! Nothing short of a miracle! We bought a new Buick Encore at the end of the year, a very hectic time for dealerships. However, as a customer, I was not rushed or pressured nor did We bought a new Buick Encore at the end of the year, a very hectic time for dealerships. However, as a customer, I was not rushed or pressured nor did my husband and I spend a lot of time there waiting and waiting as you usually do when purchasing a new or used car. It was painless. Congratulations, ladies and gentlemen! More

Service Jack, the service coordinator, the shuttle driver and all of the employees a Faulkner treat everyone in a professional manner. Their recommendations Jack, the service coordinator, the shuttle driver and all of the employees a Faulkner treat everyone in a professional manner. Their recommendations and fairness are right on target and help me to keep the Yukon "like new". Planning on next vehicle purchase at Faulkner because of the service experience... More

I love going to this dealership . Everyone is always so kind and helpful. Every time I go in, all the employees are great! They explain everything thoroughly and completely. And . Everyone is always so kind and helpful. Every time I go in, all the employees are great! They explain everything thoroughly and completely. And always gives me a heads up on what is needed on my next visit. More

Overall, good experience...especially dueing year-end. I came in hoping to get a deal done and I did with Bryant. He was very personable and likeable. He was reccomended by my neighbor who has bought a few I came in hoping to get a deal done and I did with Bryant. He was very personable and likeable. He was reccomended by my neighbor who has bought a few cars from your dealership over the years. I thought the process went quickly considering the time of year and the fact that the suv just arrived/had to be assembled and inspected before I could drive away with it. I found everybody very friendly and helpful. I would definitely buy from your dealership again and reccomend you to others. More

They were nice and honest. Brett and Matthew were very kindly answering our questions patiently ... We appreciate their services and effort. It was nice to do business with th Brett and Matthew were very kindly answering our questions patiently ... We appreciate their services and effort. It was nice to do business with them. Thank you, More

Positive Service Experience I brought my GMC Terrain in to service a problem relating to my exhaust system. The diagnosis was thorough and the problem (a complex one) was determ I brought my GMC Terrain in to service a problem relating to my exhaust system. The diagnosis was thorough and the problem (a complex one) was determined, explained clearly to me by Jim Keyser and then repaired. More

Service I would like to recommend a loaner service when vehicle is in shop ... dealer location is convenient as far as distance from residence but such an inc I would like to recommend a loaner service when vehicle is in shop ... dealer location is convenient as far as distance from residence but such an inconvenience when vehicle is in shop for several days and loaner program is not available. The shuttle service was a convenience though thank you. More

Excellent customer service From the time I walked in the door evrry staff member was very attentive and efficient. Even individuals that were not involved with the sale was very From the time I walked in the door evrry staff member was very attentive and efficient. Even individuals that were not involved with the sale was very friendly. More

Love my new GMC Encore I highly recommend Faulkner GMC ! Great to deal with ! I was looking for a particular color and it quickly arrived to I could see in person . Brett Pa I highly recommend Faulkner GMC ! Great to deal with ! I was looking for a particular color and it quickly arrived to I could see in person . Brett Paden my salesperson was wonderful as was my fiancé person Karl Graves ! Quick and easy purchase More

Best car-buying experience to date! Dan and the Faulkner team were so easy to work with! We found a car online as we were browsing on a whim. After meeting with Dan, driving the car and Dan and the Faulkner team were so easy to work with! We found a car online as we were browsing on a whim. After meeting with Dan, driving the car and securing an awesome deal, we knew we had found our next family car. They made it super easy and painless, and were more than gracious with the deal they offered. We are in love with our car, and agree that it was by far the easiest car-buying process we’d ever been a part of. More