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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,827 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,827 reviews
May 14, 2019
Leslie is the best service writer Always had good service at Faulkner. I take all of our commercial trucks there and have purchased 3 from them. Best service is gotten from Leslie. She Always had good service at Faulkner. I take all of our commercial trucks there and have purchased 3 from them. Best service is gotten from Leslie. She is always on top of things. More
by Detailed environments
Verified CustomerEmployees Worked With
May 13, 2019
Low stress Good job and no pressure. Everyone was very friendly and place was very clean. I would recommend this dealership to others. I have leased and purchas Good job and no pressure. Everyone was very friendly and place was very clean. I would recommend this dealership to others. I have leased and purchased from the dealership. And yes I would buy there again. More
by TAS5561
Employees Worked With
May 09, 2019
Great buying experience In comparison to past car buying experiences, I have to say this has been the best. I did not feel pressured or rushed to make a decision and the staf In comparison to past car buying experiences, I have to say this has been the best. I did not feel pressured or rushed to make a decision and the staff was very friendly. Would definitely recommend. More
by JESSENIA.CASTILLO0305
May 07, 2019
Vista roof repair Help me out with a Vista roof problem when I could not get help anywhere else tried quite a few other dealers but could not help, the people at Faulk Help me out with a Vista roof problem when I could not get help anywhere else tried quite a few other dealers but could not help, the people at Faulkners did a good job. More
by DGREEN1111
May 07, 2019
Top Notch Service Jim Took good care of me from the start. The appointment began on time, the repair was done exactly when promised, and the communication throughout w Jim Took good care of me from the start. The appointment began on time, the repair was done exactly when promised, and the communication throughout was clear and consistent. Even the courtesy van driver was professional and friendly. It was a great experience and I will continue to use them for my car care. More
by Jatillinp
Employees Worked With
James Keyser
May 04, 2019
Inspection, 60,000 mile check up, 4 new tires, oil change Faulkner ALWAYS delivers on their service. Mechanics know their “stuff” and service desk people as well. All are polite and respectful. I’ve purchased Faulkner ALWAYS delivers on their service. Mechanics know their “stuff” and service desk people as well. All are polite and respectful. I’ve purchased my last couple of cars at Faulkner and ALWAYS have this dealer’s service center work on my cars. More
by Christine
Employees Worked With
Jack Platt
May 03, 2019
Extra mile they don’t go I always had heard the Faulkner name was reputable so it surprised me that the minute the sale was completed I was basically ignored about problems I I always had heard the Faulkner name was reputable so it surprised me that the minute the sale was completed I was basically ignored about problems I had starting the third day of ownership. Management and sales personnel turnover allows them to he said she said with all too frustrating results. My recommendation to a customer is avoiding this dealership or if you already bought from them get your 2 free oil changes and find another place to deal with these comments do not apply to Leslie in service More
by DAMCONCO
Employees Worked With
Used car management no longer there
May 02, 2019
Outstanding Organization. It comes from the top. Courteous, friendly, helpful service from Sales and Service management down to the individual staff individuals. I'm on my second lease because I w Courteous, friendly, helpful service from Sales and Service management down to the individual staff individuals. I'm on my second lease because I was pleased with the first. More
by NEWBIZDEV
Employees Worked With
Other Employees :
Tony Mazzola, Karl Graves, Ted Donnon, James Keyser, Daniel Johnston
April 29, 2019
Great Experience I came in to Faulkner knowing what vehicle I was looking for. Bud was a great help in showing me the 2014 Jeep Cherokee I had seen on their website. H I came in to Faulkner knowing what vehicle I was looking for. Bud was a great help in showing me the 2014 Jeep Cherokee I had seen on their website. He did his best to answer my questions and any he wasn't 100% certain of he got the manager right away to be able to answer them. I had an excellent experience and am very satisfied with the staff at Faulkner. More
by Garudolph
April 29, 2019
New Car Purchase Brett P has been my car guy at Faulkner almost 10 years. Always professional, always creative in helping put together deals that are fair and make se Brett P has been my car guy at Faulkner almost 10 years. Always professional, always creative in helping put together deals that are fair and make sense to my family. Highly recommend Brett and Faulkner! More
by aphillips10
