Faulkner Buick GMC West Chester, INC.

Wondful service Steve and Perry helped us buy our new Acadia last week, they were great to work with they really explain things and anwser all our questions, he also Steve and Perry helped us buy our new Acadia last week, they were great to work with they really explain things and anwser all our questions, he also help out with getting a hitch put on at a later day since ours did not have one, and checking a small bump on the door that they fixed, I highly recommend if anyone is buying a car to see them. More

They did a great job Took my truck in to have it repaired after A accident and they took great care of me and my truck I would recommend their collision center to anyone Took my truck in to have it repaired after A accident and they took great care of me and my truck I would recommend their collision center to anyone that needs help Thank you More

Great service experience Easy to schedule Got appointment fast and my service advisor Jim was the best. Comfortable waiting area and all work was done fast and done right Easy to schedule Got appointment fast and my service advisor Jim was the best. Comfortable waiting area and all work was done fast and done right More

Everything was great! Service was very accommodating in taking my car and not having an appointment Leslie, Jim and Jack are all very professional,courteous and good nature Service was very accommodating in taking my car and not having an appointment Leslie, Jim and Jack are all very professional,courteous and good natured employees! More

Friendly, fast and courteous service I purchased a pre-owned certified vehicle from this dealership and found them to be professional and helpful. They were very friendly and walked me th I purchased a pre-owned certified vehicle from this dealership and found them to be professional and helpful. They were very friendly and walked me through the process, which was easy and painless. I had a pleasurable experience and highly recommend anyone going there for a new or pre-owned car! More

Professional, Friendly Service My salesman, Stephen "Bud" :Lloyd and financial manager, Karl Graves, were both very helpful, very knowledgeable and took my questions and concerns se My salesman, Stephen "Bud" :Lloyd and financial manager, Karl Graves, were both very helpful, very knowledgeable and took my questions and concerns seriously. Bud was very familiar with the capabilities of the autos as well as all of the various electronic features. Neither Bud nor Karl introduced pressure or stress during their respective roles of the review, test drive and closing. In addition, all of the different salespersons, managers and service and parts personnel that I met were genuinely concerned that I was absolutely satisfied with the auto and the transaction.. More

Great Experience I was running late and they still honored my appointment and on top of that managed to get me out the door in 30 minutes. Had to get a new tire put o I was running late and they still honored my appointment and on top of that managed to get me out the door in 30 minutes. Had to get a new tire put on car and have them balanced. They were friendly and expedient! Highly recommend!! More

Oil change and question about the operation of breaking syst Great work in a timely manor. I do however don't like the adjustment change in the seat position. It is set for me and don't like the changes that som Great work in a timely manor. I do however don't like the adjustment change in the seat position. It is set for me and don't like the changes that someone made. They are only in the seat for a fue minuets to move the vehicle. The can be uncomfortable for a short time. Leave the seat alone. I had a question about the way the hill braking system. Asked the person who checked me in and he said that he would ask the service manager. I don't think he did. He gave me an off the wall answer that made no sense. Why can't the service manager come out and explain if I had a question instead of a go between trying to answer a question of concern that he had no logecal answer to. I still don't have an answer on the proper use of the braking of the vehicle. I'm not a person to argue to someone who did not have the proper answer. You should have a place on the work order that the customer wants to talk to the service manager. More

Professional, hassle free experience Top notch dealership! Professional and courteous. Clean and comfortable atmosphere. Just completed our third purchase- will be back for a fourth. M Top notch dealership! Professional and courteous. Clean and comfortable atmosphere. Just completed our third purchase- will be back for a fourth. Mike and Tom and our finance specialist- thank you for a great experience! More