Fannin Automotive Family of Dealerships
Ashland, KY
138 Reviews of Fannin Automotive Family of Dealerships
Excellent The number 1 reason why we bought from Fannin was that Blake Lange didn't pressure us. He was helpful, patient and respectful. Blake took the time to The number 1 reason why we bought from Fannin was that Blake Lange didn't pressure us. He was helpful, patient and respectful. Blake took the time to go over features such as navigation, etc with us not only when "selling" the car but after the sale was complete. All staff members were nice and professional. They went out of their way to get us the car we wanted. Overall, buying our new Toyota Highlander from Fannin was great. More
In and out with a car in 3hrs We had researched what we wanted and the price we wanted on line and from there everything went smoothly. A short test drive and private discussions w We had researched what we wanted and the price we wanted on line and from there everything went smoothly. A short test drive and private discussions with my spouse as needed and we came to an agreement. Everyone was very helpful and friendly. Shane Kennedy, our salesman, was great. More
Very Unprofessional!! My wife and I were interested in trading for a new vehicle. We were unable to make a deal on the new vehicle because we felt our car was worth more th My wife and I were interested in trading for a new vehicle. We were unable to make a deal on the new vehicle because we felt our car was worth more than what they were offering. That was understandable they are a business and they have to make money to cover their overhead. While waiting we searched their website and we found a used Honda that was priced on their website for $17,866. We expressed our interest in the Honda and they ran the numbers and were going to give us an additional $1,000 for our trade in, but only after they increased the price of their car to $21,466. Thats $3,700 over the advertised price. I very much wanted to address the owner who was relaxing at the showroom entrance but my wife convinced me it would not be appropriate to make a scene. Needless to say we declined their "gracious" offer and will hopefully find a dealership who values honesty and integrity and not just as a catch phrase. More
Awesome Experience I was treated well by the Managers and sales staff at Fannin Automotive. I was treated to a free lunch by the owners while I waited for my paperwork a I was treated well by the Managers and sales staff at Fannin Automotive. I was treated to a free lunch by the owners while I waited for my paperwork and car to be cleaned! The food and service was great and will return again to eat in the cafe! Overall my car buying experience was great and will be buying from them again!!!!! More
Great Car Buying Experience I was treated well at Fannin Hyundai by the sales staff and owners! I was suprised by the dealership in all aspects. It has a lot of things to do an I was treated well at Fannin Hyundai by the sales staff and owners! I was suprised by the dealership in all aspects. It has a lot of things to do and sales many things other than cars. I was very impressed with Fannins and will definitely be using the service department and returning for my next car.?? More
Fun Experience Actually had a good time buying my car. Will be back to buy my next one! I was treat well and was given a free lunch in there cafe had great food and Actually had a good time buying my car. Will be back to buy my next one! I was treat well and was given a free lunch in there cafe had great food and service! Didn't take to long to get my paperwork and car ready! More
Great Experience My car buying experience at Fannin Automotive was great! Always hate to shop for a new car but I was treated well and wasn't there all day! I was trea My car buying experience at Fannin Automotive was great! Always hate to shop for a new car but I was treated well and wasn't there all day! I was treated to a free lunch and got to walk through the Corvette Museum! I will come back to Fannin for my next vehicle.. More
Great Experience I will definitely buy my next car from Fannin Automotive!!!! Everyone was nice and easy to deal with.. I was treated to a free lunch in the Fannin Caf I will definitely buy my next car from Fannin Automotive!!!! Everyone was nice and easy to deal with.. I was treated to a free lunch in the Fannin Cafe. The food and service was great! Over all a great car buying experience! More
Great Service We started looking for a vehicle with great gas mileage. I started out at Fannins and dealt with Shane Kennedy. He was very aware of all the cars and We started looking for a vehicle with great gas mileage. I started out at Fannins and dealt with Shane Kennedy. He was very aware of all the cars and the differences in each car. I told him exactly what I wanted and he went right to the car I was looking for. I went back the next day and dealt with a salesman other than Shane and a used car manager. They were not cutting down on the price and would not work with my budget. So I did my research and was going to go down to Lexington to purchase the same exact car for 2,000$ less. Right after I got off the phone with Lexington, Shane called back and worked with that same price so that I could buy local. I was so thankful for that. He was fabulous, the manager, Jeremy was fabulous with working with my budget, and Chris Rudmann really worked with my budget and made it more enjoyable. More
Hassle-free, customer-focused and friendly! The experience was handled in a professional and knowledgeable manner that my husband and I were not stressed, worried, or even doubtful.. that is say The experience was handled in a professional and knowledgeable manner that my husband and I were not stressed, worried, or even doubtful.. that is saying a lot based upon our previous experiences with other dealerships. From the initial conversation on the phone to signing the papers, we had the most positive car-buying experience we have ever had. Everything we were told would happen through out the process, they made sure did. All negotiations were minimal and satisfying. we were truly surprised at the ease of rapport built so quickly with the representatives. We left with our new vehicle and felt like we gained new friends! We would definitely recommend their services to others. More