Family Toyota of Burleson

awesome!! I love this place. Gerrick Compton was so hopefully and he wasn't pushy or trying to just make a sale. The car I wanted was fresh off so he had to get I love this place. Gerrick Compton was so hopefully and he wasn't pushy or trying to just make a sale. The car I wanted was fresh off so he had to get all the info himself instead of just looking in the computer. Darell Shaffer made the signing part so easy. He explained everything so I understood completely. Everyone was very friendly and made my first time buying a car very enjoyable and entertaining. I will be coming back here in the future. More

Pleasant I truly hate buying a car and the entire process but Family Toyota made it as comfortable as it possibly could be. Mike was great when asking questio I truly hate buying a car and the entire process but Family Toyota made it as comfortable as it possibly could be. Mike was great when asking questions or requests. He didn't condescend - or seem at all like he was dishonest. (I saw both of these characteristics in the past two weeks at other dealerships.) Nick was very efficient and kind for the painful part of signing the many documents.. My son (10 years old) actually walked away saying he wants to work at a car dealership!!! We loved the theater room the best. More

very nice and reasonable my salesman was nice and veryhelpful he did not try to push me into any vehicle that i did not want. I would recommend everyone to this dealership. my salesman was nice and veryhelpful he did not try to push me into any vehicle that i did not want. I would recommend everyone to this dealership. More

Great price and customer service I did research on cargurus.com and discovered that Family Toyota was the in the top 3 in every make and model of new cars in a 500 mile radius of Fort I did research on cargurus.com and discovered that Family Toyota was the in the top 3 in every make and model of new cars in a 500 mile radius of Fort Worth, Texas. The sales staff makes you feel comfortable and they don't pressure you into anything. My business will be with them for now on. More

price Dealership willing to negotiate price. Located nicely for folks in the Fort Worth/Dallas area. Car was ready for pick up when we arrived from Fort Wo Dealership willing to negotiate price. Located nicely for folks in the Fort Worth/Dallas area. Car was ready for pick up when we arrived from Fort Worth. More

Great price and customer service We drove over an hour from Plano and it was worth the drive! Excellent service and fair pricing! Will defiantly consider buying from them again if we We drove over an hour from Plano and it was worth the drive! Excellent service and fair pricing! Will defiantly consider buying from them again if we ever needed anther car! More

First time buying from here Everyone was nice and answered all questions. The entire process was quick and easy to buy my car. First time to buy from a dealer and I found it much Everyone was nice and answered all questions. The entire process was quick and easy to buy my car. First time to buy from a dealer and I found it much easier than buying from an individual. More

Reached out to purchase a car only to be put to the side I will say the two men that emailed me were polite, but I felt as though they were short with me, there was no real effort put into working out a deal I will say the two men that emailed me were polite, but I felt as though they were short with me, there was no real effort put into working out a deal with me, and I wasn't taken serious. I contacted them through email and was contacted back in a timely manner. Skeeter Pooch and Mathew Luck were the salesmen who reached out. I replied back to them offering $54,300 for the car money in hand. The car was listed at $56,995 so I figured there was room to negotiate. Well I was wrong. They replied back and offered a measly $500 off the car! Then right after that I was told that someone had offered to pay their full listed price ($56,995) the night before and they would contact me later if the sale doesn't go through. Why not tell me that in the first email instead of leading me on? It is now 7 days later and they have not followed up with me to let me know the sale did not go through. But I think the most disrespectful thing of all is that a week later they mark the car down by $1000. That shows that no real effort was put into negotiating on a better price. You would think they would try a bit harder for a guy traveling over 800 miles to come to their dealership to buy a car with the money in hand. They advertise how they are a family owned business and will do everything they can for you. Well here is my honest review to let you know that isn’t quite true. Hopefully they attempt to redeem themselves. Here's my contact - mazinwymbs@yahoo.com More

Absolutely Wonderful Everyone I talked to was incredibly helpful and I had a wonderful experience. I highly recommend Family Toyota of Burleson. I walked in and was immed Everyone I talked to was incredibly helpful and I had a wonderful experience. I highly recommend Family Toyota of Burleson. I walked in and was immediately welcomed. I was introduced to Tammy Rix and she answered every single question I had. One thing I really appreciated was that she respected my budget. I've been several places that the sales people get really pushy and it makes me so uncomfortable. I do not know anything about cars and she really took the time to go back over things for me. It is a very beautiful and clean facility and I will be going back! I can't wait to take my family there as well. I was dreading the experience becaue everyone was telling me that trying to buy a car is horrible. It was not! I actully really enjoyed it! Thank you! Elisabeth B. More

Helpful. Patient. Everyone was very accommodating and understanding. My husband and I have crazy schedules and couldn't do everything in one day. We never felt rushed o Everyone was very accommodating and understanding. My husband and I have crazy schedules and couldn't do everything in one day. We never felt rushed or pressured. Josh was very understanding and did what he could to make it work for us. More