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Family Toyota of Burleson

Burleson, TX

4.9
6,383 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,383 Reviews of Family Toyota of Burleson

June 23, 2016

Trading for used car My salesman was well informed on the cars and found 2 for us to try out in the price range we were looking for. We bought a 2014 Buick Encore very ni More

by BJeffers
Recommend Dealer
Yes
Employees Worked With
Ronnie Beck, Bryan Woodard
Jun 23, 2016 -

Family Toyota of Burleson responded

Thank you for sharing your review. It is a pleasure to see that your experience with our team here at Family Toyota went well for you. Congratulations on your Buick Encore! We appreciate your business and look forward to assisting you again! Best, Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

June 22, 2016

Great car buying experience Everyone we talked to was very informative and friendly. Gerrick listened to our wants and needs and provided excellent information without trying to More

by MCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lipinski, Gerrick Compton
Jun 23, 2016 -

Family Toyota of Burleson responded

Thank you for sharing your review. I am very happy to hear that you felt that Gerrick had your best interests in mind and was transparent with your sale. I am positive that your feelings are right! It is a pleasure to see that he and Nick have earned your recommendation. We appreciate your business and look forward to your next visit! Best, Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

June 21, 2016

Great Experience We had previously never heard about Family Toyota of Burleson before we visited them for the first time in May. Everyone at the dealership was real wi More

by Wilson Woodrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faheem Darville, Sierra Mickens, Ava Winchester
Jun 22, 2016 -

Family Toyota of Burleson responded

Thank you for sharing your review! I am proud to hear that our team, Faheem, Ava, and Sierra, ensured a positive experience for you while you were visiting. We truly appreciate your business and look forward to your next visit! Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

June 21, 2016

Pleasant and Professional My wife and I came to buy a Scion we saw on the internet. After making the initial inquiry, Josh responded promptly. The car was ready for our test More

by cejim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tackett, Darell Shaffer
Jun 22, 2016 -

Family Toyota of Burleson responded

We are pleased to hear that your purchase with John went so well! Congratulations on your Scion! We appreciate your business and look forward to seeing you again!

June 21, 2016

Best experience ever! From the saleman to the finance manager, all of was a great experience. Not pushy, just as the title says, Family Toyota. I will recommend your deal More

by 4runnerhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darell Shaffer, Gerrick Compton, Tammy Rix
Jun 22, 2016 -

Family Toyota of Burleson responded

We a re happy to see that your experience working with Gerrick and the rest of our team here at Family Toyota has led to such a positive review! Thank you for sharing it. We appreciate your business and hope to continue providing you with the best service we can! Until next time!

June 21, 2016

Great Experience! I have been to quite a few dealerships, but this one has been the best! You don't feel pressured on buying a vehicle even if you are just looking. We More

by adriana82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serkan Hur, Joseph Llamas, Bryan Woodard
Jun 22, 2016 -

Family Toyota of Burleson responded

Adriana, Thank you so much for taking the time to say such complimentary things about our dealership--it really means a lot. We take pride in helping you and everyone else to find the vehicle that is right for them, and we are grateful that your experience reflected that. Feel free to come on in anytime--you're family to us!

Jun 22, 2016 -

Family Toyota of Burleson responded

I am proud to hear that we are the best dealership that you have been to so far here at Family Toyota! Congratulations on your Toyota Highlander and we are happy to have you as a part of our family! We look forward to working with you again! Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

June 20, 2016

Very satisfied. Ava in the service department helped me with my defective windshield issue on May 12, 2016. She listened to my complaint, verified the issue and reso More

by Little1984
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ava Winchester
Jun 22, 2016 -

Family Toyota of Burleson responded

Though, we are happy to see that Ava was able to resolve the issue that involved your windshield, we apologize for any inconvenience that was placed on you during that time. We are thankful for you taking the time to write about Ava's excellent customer service. We will be sure to tell her to keep up the great work!

June 20, 2016

Helpful and relaxed Amanda was extremely helpful and very friendly when I went in for a test drive. She answered all of my questions and did not attempt any unsavory sale More

by Tom Bostick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda McLeroy
Jun 20, 2016 -

Family Toyota of Burleson responded

Tom- It sounds like you had a hassle free experience from start to finish with Amanda! Thank you for sharing your review. We appreciate you business and look forward to seeing you on your next visit! Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

June 20, 2016

Wonderful Service! From the time we walked in to the moment we left - veryone was so nice, polite and thorough with their jobs. Michael (manager), Ronnie (salesman) and More

by Jerry + Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faheem Darville, Michael Mosesley, Ronnie Beck
Jun 20, 2016 -

Family Toyota of Burleson responded

Thank you for sharing your review! We work tirelessly to ensure that our customers have the best experience that they can with our team from start to finish, but we love doing it! Thank you for your kind words. We look forward to seeing you on your next visit! Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

June 20, 2016

Excellent! Ronine was a very good, understanding sales rep. Went to Famiky Toyota because of owning a 4Runner for 8 years. Looked at a competitor's vehicle and thought about making a change, but Ronnie and Mike More

by MELODY PRETTYMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mosesley, Gordon Dean, Ronnie Beck, Bryan Woodard
Jun 22, 2016 -

Family Toyota of Burleson responded

Thank you for sharing your review, Melody! We are happy to see that you made the decision to stay with Toyota. We are also happy to see that you are pleased with both Ronnie's and Mike's customer service. We appreciate your business and look forward to your next visit!

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