Family Toyota of Burleson
Burleson, TX
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6,290 Reviews of Family Toyota of Burleson
Went here just to look because I was interested in a Rav4. From the moment I got there Austin was very welcoming and ready to show me whatever I wanted. My previous car buying experience was really rush Rav4. From the moment I got there Austin was very welcoming and ready to show me whatever I wanted. My previous car buying experience was really rushed and this one was so much better. Shoutout to Austin and his boss for finding the perfect car for me and my son! More
The service as usual was great. The ice cream was very nice and the other customers were very friendly. Andy was our le Iiaison and made our experience more pleasant. His professio The ice cream was very nice and the other customers were very friendly. Andy was our le Iiaison and made our experience more pleasant. His professionalism and attention to details will carry him far in life. Ty Family Toyota. More
We just purchased a Grand Highlander from Burleson Toyota. Everything went smoothly. Our sales rep was Austin & he did an excellent job in keeping us updated! He even called us before our vehicle cam Toyota. Everything went smoothly. Our sales rep was Austin & he did an excellent job in keeping us updated! He even called us before our vehicle came in with an even better option that was in stock! Of course we immediately went in to finalize our purchase. More
Family Toyota of Burleson sold me the car at above the advertised price. They did so by tacking on a cost for so-called "optional warranties". Those warranties "are included at no extra cost" with each advertised price. They did so by tacking on a cost for so-called "optional warranties". Those warranties "are included at no extra cost" with each Toyota Certified Used Vehicle (TCUV), per GS Administrators (Gulf States). The Buyer's Order shows the cost of my vehicle at a price above advertised price. They did not itemize anything for the optional warranties. Family Toyota raised the price for the car under false pretenses. After the check was written, they also told me that there was only one key FOB. Nor did they provide the priced TCUV window label which would have shown the warranty expiration date -- as part of the advertised priced -- not as an option. Only later did they provide the 160-point Quality Assurance Inspection Check Sheet, as evidenced by the lack of my signature on the form. I have complained. With my complaint, they provided a 2nd key FOB of which I had to pay $160 to have it programmed. The bottom line, let the buyer beware. Family Toyota has done nothing to improve the persona of the used car salesman. More
Excellent service. I felt like my concerns were addressed. Outstanding service! Family Toyota of Burleson is the only dealership I will do business with. I drive the ex I felt like my concerns were addressed. Outstanding service! Family Toyota of Burleson is the only dealership I will do business with. I drive the extra mile to get the best price and service. More