Back

Family Toyota of Burleson

Burleson, TX

5.0
6,290 Reviews

801 S Burleson Blvd

Burleson, TX

76028

Directions

By Type

6,290 Reviews of Family Toyota of Burleson

October 31, 2023

Jason took great car of me and I got a new Toyota Highlander. Thanks Jason I will be back. More

by susanjordan1122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Woodard, Jason Jutz, Seth Boutin
Nov 01, 2023 -

Family Toyota of Burleson responded

Congratulations on your new Toyota Highlander. Thank you for taking the time to share your great experience with us here at Family Toyota of Burleson. Our Sales Team looks forward to working with you in the future.

October 30, 2023

Bobby was the easiest going salesman I have ever dealt with. He felt like a friend right away. I will buy from here every time! More

by Rowen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby sales
Nov 01, 2023 -

Family Toyota of Burleson responded

Hi. Thank you for your recommendation and complimentary review of your experience with our Sales Team. We are so pleased that we have earned your loyal business. Thank you for being a Family Toyota of Burleson customer and let us know if we can assist you further.

October 29, 2023

Went here just to look because I was interested in a Rav4. From the moment I got there Austin was very welcoming and ready to show me whatever I wanted. My previous car buying experience was really rush More

by Courtney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Oct 31, 2023 -

Family Toyota of Burleson responded

Courtney, thank you for your amazing five-star review of your experience with our Sales Team. Congratulations on selecting a great car, the Toyota Rav4. We appreciate your business at Family Toyota of Burleson and welcome you back anytime!

October 27, 2023

The service as usual was great. The ice cream was very nice and the other customers were very friendly. Andy was our le Iiaison and made our experience more pleasant. His professio More

by John Whiteside all
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Oct 28, 2023 -

Family Toyota of Burleson responded

Hello John. We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our professional and friendly Service Team. We're glad to learn that you consistently leave Family Toyota of Burleson pleased with our high level of customer service, pleasantness, and attentiveness. Your business is valued and thank you for trusting us with your auto-related needs!

October 26, 2023

We just purchased a Grand Highlander from Burleson Toyota. Everything went smoothly. Our sales rep was Austin & he did an excellent job in keeping us updated! He even called us before our vehicle cam More

by peggycary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin, Derek Herndon, Paul Denman
Oct 27, 2023 -

Family Toyota of Burleson responded

Hello and thank you for this great five-star review! We are thrilled our Sales Team ensured the purchasing process went smoothly by going above and beyond to keep you updated and let you know a better option had become available. We appreciate your business, and we hope to see you again at Family Toyota of Burleson.

October 25, 2023

Nice and friendly staff. It was the best experience I have had with car shopping in a long time. More

by ShawnReneman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Denman
Oct 26, 2023 -

Family Toyota of Burleson responded

We are thrilled our Sales Team was friendly and nice to ensure you had a great experience throughout the purchasing process. Thank you for the wonderful five-star review. Please reach out to Family Toyota of Burleson if we can be of any further assistance.

October 25, 2023

Donald Mahand was spectacular in helping me find the perfect GR86 for me! Answered every question and ones I hadn't even thought to ask. More

by Andy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Mahand
October 24, 2023

Family Toyota of Burleson sold me the car at above the advertised price. They did so by tacking on a cost for so-called "optional warranties". Those warranties "are included at no extra cost" with each More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Sergio Saucedo
Oct 26, 2023 -

Family Toyota of Burleson responded

Michael, We take your feedback seriously here at Family Toyota of Burleson, and I would appreciate having the opportunity to speak with you about your overall experience and the prices you received from our Sales Team when purchasing your vehicle and programming your second key fob. Will you please contact me so we can discuss this further? Sincerely, Dustin Herndon General Manager (817) 447-4400

Dec 11, 2023 -

Michael responded

Dustin: We've had cordial discussions, including concerns about your family, even a football game. Serious substance is not in evidence. Thanks. Michael

October 24, 2023

Excellent service. I felt like my concerns were addressed. Outstanding service! Family Toyota of Burleson is the only dealership I will do business with. I drive the ex More

by SDarr55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Herndon, Jason Jutz
Oct 25, 2023 -

Family Toyota of Burleson responded

Hello, we're glad you're happy with the way we do business here. It is splendid to know that our team addressed your concerns and provided you with outstanding service. We aim to provide high-quality service and care every time. For any additional assistance, please feel free to contact us anytime at Family Toyota of Burleson.

October 23, 2023

Outstanding service department! They aren't the closest to my home. However, they are the BEST, and worth the 38 mile drive. More

by bunnyboomom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Oct 23, 2023 -

Family Toyota of Burleson responded

Thank you for the positive review. We are happy to see that your experience at Family Toyota of Burleson was outstanding.

...
55
...