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Family Toyota of Burleson

Burleson, TX

4.9
6,381 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,381 Reviews of Family Toyota of Burleson

September 16, 2016

I Dont Hate the Car Buying Process Anymore Thanks to Family Toyota of Burleson! As long as Family Toyota is around I will no longer dread purchasing a vehicle! Thank You Clifton & Your Team! More

by ATaeschner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Poe, Justin Bateman
Sep 16, 2016 -

Family Toyota of Burleson responded

Thanks for sharing your review with us! We are happy to hear we provided you with a pleasant buying experience! We will be sure to pass along your kind words to Clifton! Should you need anything, please let us know! Best, Dustin Herndon General Manager 817-447-4400

September 14, 2016

Richard V. was so helpful and amazing! Great dealership! The sales experience was wonderful. Richard Valdes got me in the car I wanted and set up everything up for me. Financing went well More

by Dari R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Valdes
Sep 16, 2016 -

Family Toyota of Burleson responded

Thanks for taking the time to review our dealership, Dari! We are so happy to hear you have enjoyed working with our sales department. We try to make sure each customer's needs are met and in a timely manner. We appreciate you coming in! Dustin Herndon General Manager 817-447-4400

September 14, 2016

Ava is a really great service associate Ava has always been really great in customer service and making sure service is performed correctly. This is true for either my Venza or Tacoma.. Whe More

by Scubaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens, Ava Winchester
Sep 16, 2016 -

Family Toyota of Burleson responded

Thank you for the 5-star review! It is great to hear that Ava went above and beyond to ensure that you were fully satisfied throughout your service experience. Ava is a big asset and always goes an extra mile for our customers. We profoundly appreciate your business and we look forward to working with you again! Best, Dustin Herndon General Manager 817-447-4400

September 13, 2016

enjoyed the buying experience. not fond of car salesman but asher and sierra were both friendly and helpful. everyone made it a stress free car buying experience. everyone was frien More

by suvgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens, Asher Zafar
Sep 16, 2016 -

Family Toyota of Burleson responded

Thanks for the great review! We are happy to hear you had a hassle-free, friendly experience during your visit! Let us know if we can be of any service in the future! Dustin Herndon General Manager 817-447-4400

September 13, 2016

Terrific buying experience This was truly the best buying experience that I've had. The staff was wonderful and Frank especially was very helpful and friendly. Family Toyota is More

by RF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank (Frankie T) Thompson, Joe Sabin
Sep 16, 2016 -

Family Toyota of Burleson responded

Thank you very much for your review and your kind words. Here at Family Toyota of Burleson, we strive to make every customer walk away happy and ecstatic about their experience with us. It puts a smile on our faces to see what an impact our staff provided you. Thank you for choosing us and congratulations on your new car! We are very excited to work with you in the future. Dustin Herndon General Manager 817-447-4400

September 12, 2016

Customer Service It makes sense this dealership is called Family Toyota because when you are there they treat your like family. It started when I brought my Venza in More

by rav1334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was another salesperson who assisted, but can't remember her name., Ava Winchester, Mitchell Pettijohn
Sep 16, 2016 -

Family Toyota of Burleson responded

Thank you for this sweet review! It is wonderful to hear you received the treatment you deserve. We will pass along your kind words to Ava and Mitchell, they will be delighted to hear it! Should you need anything please let us know! Have a wonderful day! Dustin Herndon General Manager 817-447-4400

September 12, 2016

Jennifer Delaney made the experience fun and exciting! My father set up the deal for me on my new Toyota Tacoma as a surprise gift for my graduation and The Family Toyota of Burleson worked with him every More

by ChristianMarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Jennifer Delaney
Sep 13, 2016 -

Family Toyota of Burleson responded

Congratulations on your new vehicle! We are pleased to hear that our team provided your dad with a top-notch service, we will make sure to pass along your kind words to Jennifer. It's also delightful to hear you're enjoying your new vehicle, please let us know if we can be of any service in the future!

September 11, 2016

Amazing Customer Service and Experience This has been by far the easiest and stress free car buying experience ever!! Stevie and everyone involved in finance, management and delivery of my v More

by Jazmin L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie Landers
Sep 12, 2016 -

Family Toyota of Burleson responded

What a wonderful review, Jazmin! It is always a pleasure to hear our team provide our customers with a smooth and satisfying experience. Should you ever need anything in the future, please feel free to reach out to us. Thank you for your business and we look forward to seeing you again in the future.

September 10, 2016

Bart is the guy to get it done! Batt was friendly, honest and helpful. It did everything he said he would in getting me into another Tundra. This dealership is extremely clean and More

by RossM.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bruder, Bart Gillespie
Sep 12, 2016 -

Family Toyota of Burleson responded

Ross, we cannot thank you enough for your amazing review and your kind words for our staff! Our customers deserve nothing, but the best and it is worth it going above and beyond for you! I will be overjoyed to let our staff know to continue their great service! Please let us know if we can be of any service in the future.

September 10, 2016

Sierra is the best!!! We went to Family Toyota of Burleson last Saturday looking for a used Prius. Sierra met us at the door and had us test drive two used ones and a new More

by Karen Pearce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens, Joe Sabin
Sep 12, 2016 -

Family Toyota of Burleson responded

Thank you for taking the time to leave a wonderful review, Karen! It is such a pleasure to hear Sierra and Joe went above and beyond to provide you with an excellent experience. They will both be very happy to hear your kind words. Please feel free to let us know if there is anything we can do for you. We appreciate your business and look forward to seeing you again in the future. Best, Dustin Herndon, General Manager, 817-447-4400

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