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Family Toyota of Burleson

Burleson, TX

5.0
6,290 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,290 Reviews of Family Toyota of Burleson

December 12, 2023

Excellent Service! Lonnie and technicians are very thorough. They answered all of my questions. I take all of my cars to Family Toyota! More

by kathomas89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie
Dec 12, 2023 -

Family Toyota of Burleson responded

Your kind words about our technicians and service at Family Toyota of Burleson are much appreciated. Pleased to hear we could answer all your queries. Keep choosing us for your auto needs.

December 12, 2023

Family Toyota has far exceeded my expectations when buying a vehicle. Being out of state and having to pay for and arrange shipping for a vehicle without being seen is a tough pill to swallow, but they More

by Anthony281
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Canada
Dec 13, 2023 -

Family Toyota of Burleson responded

We're glad to hear that Family Toyota of Burleson made your out-of-state purchasing process easier, and that Veronica's communication stood out. Your satisfaction with the condition of the vehicle once it showed up means a lot to us. Thank you for choosing us for your purchase, we appreciate your feedback!

December 08, 2023

Service communication is excellent as is the work and service on my vehicle. Five stars all the way. More

by dd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Dec 08, 2023 -

Family Toyota of Burleson responded

We appreciate your feedback and recognition of our communication efforts at Family Toyota of Burleson. Our team thanks you for your five star rating.

December 08, 2023

Responsive, competitive, friendly, helpful, knowledgeable, non confrontational, and strives very hard to earn your business. More

by hhunke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Raim, Ysrael Placencia
Dec 08, 2023 -

Family Toyota of Burleson responded

Gratitude for your positive feedback on our high-standard services at Family Toyota of Burleson. We're committed to ensuring each client’s needs and questions are addressed promptly. Thank you again for choosing us.

December 07, 2023

Everyone was very nice, and pleasant to deal with today. Staff was super great and friendly. More

by teresaforsythe5547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Lopez
Dec 07, 2023 -

Family Toyota of Burleson responded

We're pleased the staff at Family Toyota of Burleson provided a great service experience. We look forward to serving your auto-needs in future.

December 07, 2023

Got a 2022 Tesla model 3 and I absolutely love it. Allonzo was awesome. Definitely recommend Allonzo if anyone is looking for a car. More

by Mthompson2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allonzo Cheeks
Dec 11, 2023 -

Family Toyota of Burleson responded

We appreciate your positive feedback about your 2022 Tesla model 3. It's also great to hear that you had a high-quality experience with the sales team at Family Toyota of Burleson. We're glad to be recommended by our valued customers like you.

December 06, 2023

This was my first experience with your service department and from my first call in speaking with your receptionist all the way through delivery I was treated with great appreciation that I chose this dealer More

by MrBillTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Langer
Dec 06, 2023 -

Family Toyota of Burleson responded

We'm pleased you had a good experience with Family Toyota of Burleson's service department and our team. It was a pleasure assisting with your 2022 1794 Tundra. Your kind referrals are greatly appreciated, thank you!

December 06, 2023

Service person Chad is very good. He has reliable information. Facility is comfortable. Turnaround time is good. More

by mikeewing1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sutherland
Dec 06, 2023 -

Family Toyota of Burleson responded

We appreciate the review. It's clear your interaction with Chad and our Family Toyota of Burleson facility was satisfactory. We pride ourselves on providing reliable information and efficient service times, thanks for acknowledging them in your feedback.

December 06, 2023

Veronica is really helpful and informative. I reached out to her to help us find what’s our best option for a vehicle. More

by Abril17
Recommend Dealer
Yes
Employees Worked With
Veronica Canada
Dec 07, 2023 -

Family Toyota of Burleson responded

We're glad to hear that you found assistance from Veronica useful in finding a vehicle. Thank you for sharing your positive experience with Family Toyota of Burleson.

December 04, 2023

Great customer service and friendly associates able to handle any need. Definitely a good experience. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Lopez
Dec 04, 2023 -

Family Toyota of Burleson responded

We value hearing about your good experience with our customer service and associates at Family Toyota of Burleson. Thanks so much for sharing, we hope to continue serving you in the future.

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