Family Toyota of Burleson

Helpful, courteous and informative. Aron was friendly, helpful and kept us informed. He noticed that our remote was not working when we got ready to leave and solved the problem. It ha Aron was friendly, helpful and kept us informed. He noticed that our remote was not working when we got ready to leave and solved the problem. It had not worked in over a year. More

Professional in all ways! Tristian was great and very professional. Chris usually takes care of me but I will always go with Tristian if he is not there or busy. Thank you Tristian was great and very professional. Chris usually takes care of me but I will always go with Tristian if he is not there or busy. Thank you More

Awesome Sales Rep Skeeter was very personable and informative when my husband called about purchasing a Jeep. He made the process as smooth and quick as possible! He Skeeter was very personable and informative when my husband called about purchasing a Jeep. He made the process as smooth and quick as possible! He even came in on his day off to complete our transaction! More

Helpful Very helpful and understanding of my financial situation and did their best to help out in that regard in terms of vehicle that was chosen. Very helpful and understanding of my financial situation and did their best to help out in that regard in terms of vehicle that was chosen. More

Best car buying experience ever! This was by far the greatest car buying experience we have ever had! Derek Herndon and the rest of the team made the entire process very smooth. They This was by far the greatest car buying experience we have ever had! Derek Herndon and the rest of the team made the entire process very smooth. They were honest, professional, knowledgeable and most of all down to earth! Between my husband and I we have probably purchased over 15 vehicles. This was honestly the first time we went into a dealership knowing the price and there were no hidden costs, agendas, and no complications. They never once haggled with us or try to lowball us on our trade-in. From the moment we made the initial contact via email they made us feel like family! Several times that Saturday afternoon my husband and I looked at each other and we were waiting for..... well you know what always happens at car dealerships to happen to us... But that never happened they were honest with everything! And we left feeling like we got the best end of the deal. It was the most wonderful experience we have ever had when buying a new vehicle. We drove over an hour away to visit Family Toyota based on several phone and email conversations I had with Derek, and we are so glad that we did! It was well worth the drive! Family Toyota has definitely gained a lifetime commitment from our entire family. I would definitely recommend them to anyone looking for a hassle-free great car buying experience. More

Very Satisfied Customer Jamonn was very friendly and helpful from beginning to end. I called earlier in the day to see if a vehicle was still available and when I arrived he Jamonn was very friendly and helpful from beginning to end. I called earlier in the day to see if a vehicle was still available and when I arrived he had the vehicle ready to go on a test drive, the car fax pulled for it, and all the maintenance records ready. He made the process seamless for us. The only gripe I had was the middle man business with finance. I was dreading this part and why I hate going to dealerships. It’s a lot of unnecessary back and forth especially since the sales person can’t negotiate with us. Overall it was a great experience that left me with the car and financing I wanted. More

Excellent service experience Aron took of the 5k mile service on my new Tundra. He went above and beyond. Taking care of a separate issue that I had been experiencing at no charge Aron took of the 5k mile service on my new Tundra. He went above and beyond. Taking care of a separate issue that I had been experiencing at no charge. I continue to have excellent service every time I go to this dealership. More

Great Auto Dealership! Bought a 2018 Toyota Camry SE, our third new Camry, and it is the best one yet. Family Toyota of Burleson has the perfect name, because they truly tre Bought a 2018 Toyota Camry SE, our third new Camry, and it is the best one yet. Family Toyota of Burleson has the perfect name, because they truly treat you like family. Gerrick Compton, our salesperson, was so friendly and helpful answering all our questions we had about the car. We can highly recommend Family Toyota of Burleson to anyone wishing to buy a new Toyota in the DFW area! More

Great Experience! Our service with Family Toyota was excellent! Mike was great to work with, responding quickly to every question we had and finding us the exact vehicl Our service with Family Toyota was excellent! Mike was great to work with, responding quickly to every question we had and finding us the exact vehicle we were looking for. I chose Family Toyota because of their reputation of being friendly and giving excellent service and Mike, Skeeter, and Chris were exactly that. I cannot recommend this dealership enough. More

A great vehicle for a low price! I can't believe that we traded in two cars for a truck and that they managed to take off $5,000 off without down payment! Not only that, they were not I can't believe that we traded in two cars for a truck and that they managed to take off $5,000 off without down payment! Not only that, they were not only friendly but very patient with us. I am very happy to have bought a vehicle at this dealership, and if I chose to buy another, it will definitely be from here! More