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Family Toyota of Burleson

Burleson, TX

4.9
6,383 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,383 Reviews of Family Toyota of Burleson

March 27, 2018

The staff was amazing I had a very good experience when I went in today Derek very friendly went over all kinds of details test drove two different vehicles when I found th More

by Cathy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bruder, Derek Herndon
March 26, 2018

Got what I wanted Derek was very helpful .he seemed to know a lot about the truck and was able to find the color that I wanted . Had to make two trips there to get it b More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Herndon
Mar 26, 2018 -

Family Toyota of Burleson responded

Cindy, thank you for sharing your positive feedback! We are glad to hear that Derek was able to assist you finding the exact truck you wanted, and will make sure to let him know about his positive impact. Please do not hesitate to reach out to us for anything further. We appreciate your time and business with us!

March 26, 2018

Dealer mark up with an additional insurance package $ 995. I would have given a higher rated but because the unfair sale tactic, dealer made me have to buy an insurance package call Road Vantage and Tint/Pulse More

by pom
Recommend Dealer
No
Employees Worked With
Bruce Magallan
Apr 11, 2018 -

Family Toyota of Burleson responded

Hello, Thank you for your honest feedback. Please know we take your input seriously. I regret to hear about the confusion regarding your insurance package. I would very much like to speak with you and find out how I can resolve this for you. Please feel free to contact me anytime. Best, Dustin Herndon General Manager 817-447-4400

March 25, 2018

Best service! Best experience I have ever had with a car dealership. I was so nervous about the whole car buying experience, but Bruce made it stress-free and fun. More

by Schera12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Magallen
Mar 26, 2018 -

Family Toyota of Burleson responded

Schera, thank you for the five-star review! Congratulations on the car! We are pleased that you chose us as your dealership, and that Bruce took good care of you. Please do not hesitate to contact us for anything else!

March 24, 2018

Great Experience Michael Boles helped us with our purchase of toyota sienna. He was very knowledgeable and helpful. He went above and beyond to show us all the whist More

by Cam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boles
March 24, 2018

Satisfied I bought my Highlander from Burleson, Toyota using the internet quote I got from Mike Wassell It was quick got the vehicle I wanted. Everyone there i More

by Peewee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wassell
March 23, 2018

Great experience I am very excited about my new Toyota. The sales representatives worked to give me a great deal. I recommend this dealership for your next purchase. More

by Kit
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Heidel, Mo Asaadi
March 21, 2018

New Truck Set up a appointment with Mike Wassell. After looking at a SR5 Tacoma, I mention to him I would like to see a 2017 TRD package. Had one on the lot eve More

by golfer09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wassell
March 19, 2018

Awesome Salesman! He did anything and everything he possibly could to help us. We left there very satisfied. He's great! We will be back again soon! The entire team at More

by Chelsea89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sabin, Andy Heidel
March 18, 2018

10 top sales folks 10+ Will be back when need arises. Gave good trade in. Tough thing as we were far upside down. Did what others could not do. More

by Broberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myerl (Skeeter) Pooch, Chris Bruder
Mar 18, 2018 -

Family Toyota of Burleson responded

Hello, Thank you for sharing your comments. Our team always wants to make sure that our customers find the car they need at a fair price. We appreciate your business with us and invite you to come back!

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