Back

Family Toyota of Burleson

Burleson, TX

4.9
6,383 Reviews

801 S Burleson Blvd

Burleson, TX

76028

Directions

By Type

6,383 Reviews of Family Toyota of Burleson

April 15, 2018

Chris Bruder and Kevin Huckaby I had a great experience at Family of Toyatoa in Burleson. Chis and Kevin in the service department took care of me and my family they are very nice a More

by Civic16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bruder, Kevin Huckaby
Apr 16, 2018 -

Family Toyota of Burleson responded

We're delighted to learn that you had a great experience with Chris and Kevin! They were happy to help you and make sure that you were satisfied with your visit. We hope to serve you again for your next vehicle maintenance.

April 15, 2018

Above and beyond My wife and I bought our second vehicle from Family Toyota in Burleson today. Sierra Mickens and Chris Beck went all out to make sure we got what we w More

by cmrhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens, Chris Beck
Apr 15, 2018 -

Family Toyota of Burleson responded

Thank you for taking the time to post your five-star review! We appreciate the recommendation, and we look forward to passing on the compliments to Sierra and Chris.

April 14, 2018

Smooth trade I wasn’t sure how this would go, but, thanks to my sales guy, everything went smooth and painless. A pleasant surprise after some bad experiences in t More

by Chriskucholtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael boles
Apr 14, 2018 -

Family Toyota of Burleson responded

Thank you for sharing your feedback. We are thrilled Michael gave you a smooth and painless experience. We appreciate your loyalty and business. Let us know if you need anything.

April 13, 2018

Time for a Tundra My experience could not have been any better. My old Ford Explorer died on Monday and less than 24 hours later I was in a brand new Tundra. My first e More

by mwing73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Magallan, Chris Beck
Apr 13, 2018 -

Family Toyota of Burleson responded

Thank you for the five-star review! Congratulations on the beautiful new Tundra! We are so thrilled to hear that you had an amazing car-buying experience with us, and will make sure to thank Chris, Bruce, and the team for their work. We look forward to seeing you again!

April 13, 2018

Above what I expected!! I went into this car buying experience pessimistic, but was wowed by the customer service and willingness of the dealership to work with me. Thank you More

by Devin Montgomery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faheem Darville, Serkan Hur, Nia Petrus
Apr 13, 2018 -

Family Toyota of Burleson responded

Devin, thank you for the five-star review! We are so glad we were able to turn around your expectations during your visit! It was our pleasure to offer you the best service, and look forward to working with you again in the future!

April 13, 2018

Tundra purchase was flawless. Had been taking my vehicle here for service for the past year, really liked everyone at the dealership, their friendliness was exceptional and finally More

by Mercerk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Williams, Mike Wassell, Joe Sabin
Apr 14, 2018 -

Family Toyota of Burleson responded

Thank you very much for taking the time to leave us your positive feedback! It is wonderful to know that you are a loyal customer and have been coming to our Service Department for the past year and that everyone here has provided you with exceptional Service, We appreciate you choosing us to buy your new Tundra at and we are glad that Mike could be so helpful during your car-buying process. We hope that you will continue to visit us in the future! Have a wonderful day!

April 12, 2018

Top Notch! So, I was shopping for a new 4Runner to surprise for my wife. These guys are on the ball! I didn't even have to step into the dealership. I live in Da More

by Dean N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel "Manny" Jimenez, Cristian Berumen, Mucio Cortez, Ismael Arredondo
Apr 13, 2018 -

Family Toyota of Burleson responded

Dean, thank you for the amazing five-star review! Congratulations to your wife on her new 4Runner! We appreciate that you chose to do business with us, and will make sure to thank the team for exceeding your expectations during your experience with us. We will always go out of our way for you, and certainly appreciate that we have earned your future business!

April 12, 2018

Excellent service, Extremely nice facility Miguel Hernandez was great to work with in servicing my Tacoma. Listened to my concerns, worked within my budget, excellent customer care. Worth the More

by Belva Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sheffield, Miguel Hernandez
Apr 13, 2018 -

Family Toyota of Burleson responded

Belva, thank you for the positive feedback! We are so glad to hear that we are worth the drive and recommendation. It is always our pleasure to take care of you and your vehicle, and will make sure to let Miguel know he was part of your satisfaction with your experience!

April 12, 2018

Worth the drive! I drove 3 hours to purchase my 4runner from Family Toyota in Burleson. Skeeter already had the vehicles I had in mind parked up front, ready for a tes More

by Htoombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myerl (Skeeter) Pooch, Bryan Woodard
Apr 13, 2018 -

Family Toyota of Burleson responded

Thank you so much for the five-star review! Congratulations on the new 4runner! We are so glad you chose us as your dealership, regardless of the three-hour distance! We will certainly pass along your kind words to Skeeter as well! Please do not hesitate to let us know if you need anything else!

April 11, 2018

The staff is really rude and just wasted my time and energy Got a call after I used CoporatePerks website. I had already finalized the car but Bruce mentioned He is ready to match the offer and will do home del More

by Vinay Nenwani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Magallan
Apr 27, 2018 -

Family Toyota of Burleson responded

Hi Vinay, It is unfortunate for me to learn about any lack of follow-up after contact was made with you about the car you were interested in. We never seek to waste our customers' time and I am going to look into this to see what happened. In the meantime, feel free to contact me to discuss. Thanks, Dustin Herndon General Manager 817-447-4400

...
388
...