Family Toyota of Burleson

Best Experience Family has always gone above and beyond, service, sakes and financial departments. This time my service was handled by Mun Kelly and she took care of Family has always gone above and beyond, service, sakes and financial departments. This time my service was handled by Mun Kelly and she took care of everything for me even last minute requests. Chris Bruner is always a pleasure to deal with. I also want to thank Dustin for taking care of the car and even going the distance by putting my purchases from the Toyota store in the car for me so I wouldn't have to carry it around in the dealership. Needing to find out about my warranty and maintenance plan I was taken care of by Joe in the financial department. He took his time, explained everything to me and I was able to purchase my plans without any pain. Chris in the store helped me get which product was right for me and was patient while I made up my mind. When the different departments work around each other it makes my experience so much better. I can't praise this dealership enough, with the service, the cleanliness, and the pleasant attitude of all involved. Thank you for truly putting the customer first. I feel like family. More

Worth the visit! Traveled to Family Toyota pf Burleson after looking around at other dealerships. We had no intention of purchasing a vehicle just yet, but the staff m Traveled to Family Toyota pf Burleson after looking around at other dealerships. We had no intention of purchasing a vehicle just yet, but the staff made us aware of all options. Eric was straight forward, no pressure, and didn’t request our SSN upfront. He showed us the exact vehicle we were looking for, plus other options we had not considered. Mo stepped in as we were ready to leave and think about the investment. we were about to make, and introduced himself. Not only did he move numbers, we didn’t even have to argue! In fact, he put us lower than we were considering. Will return, very clean and courteous staff. Pete finalized the paperwork in a timely manner. That was very important. More

Great Experience I would highly recommend this dealership. This is my second car and have had nothing h but great experiences with them. They are very professional a I would highly recommend this dealership. This is my second car and have had nothing h but great experiences with them. They are very professional and willing to work miracles. More

Excellent Cheyne was beyond helpful and literally did everything he could to help me find a car that fit me financially. He’s the type of guy that will do anyth Cheyne was beyond helpful and literally did everything he could to help me find a car that fit me financially. He’s the type of guy that will do anything to make sure you are taken care of. He is highly recommended! More

Quick and easy fix for my car, all under warranty. Had knocked a heat pan loose under my new Prius. The dealer fixed it under warranty, in and out in about 2 hrs. fantastic. I will definitely be bac Had knocked a heat pan loose under my new Prius. The dealer fixed it under warranty, in and out in about 2 hrs. fantastic. I will definitely be back. More

Great First Time Car Buying Experience They were very customer oriented. Listened to what you wanted and made it happen. Great customer service and the staff overall was very friendly. It w They were very customer oriented. Listened to what you wanted and made it happen. Great customer service and the staff overall was very friendly. It was a great experience More

Recent Service Appointment My experience, as usual, was excellent. The service department continues to exceed all expectations. I speak of them fondly when others ask for my sug My experience, as usual, was excellent. The service department continues to exceed all expectations. I speak of them fondly when others ask for my suggestions as to a good service department. I have yet to be dissatisfied. More

Truck Diagnostic Miguel Hernandez helped me with my Tundra that I brought in. He went over and above his work duties to make sure I was happy. And to him I greatly a Miguel Hernandez helped me with my Tundra that I brought in. He went over and above his work duties to make sure I was happy. And to him I greatly appreciate it. If I have to return for service, I will request him. More