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Family Toyota of Burleson

Burleson, TX

5.0
6,290 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,290 Reviews of Family Toyota of Burleson

February 28, 2024

I was treated with the upmost respect throughout the entire process - and my satifcation was their priority. I didnt think the car I wanted was available, and they made it happen. More

by RobynB
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens, Leith Almetwaly
Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your feedback at Family Toyota of Burleson. Our team's goal is to prioritize customer satisfaction - we're pleased it showed during your visit. Thank you for sharing how effectively they facilitated getting the car you wanted.

February 27, 2024

We just purchased our third Toyota from Family Toyota in Burelso. Shehab was great in helping me with my purchase! More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shehab Abass
Apr 13, 2024 -

Family Toyota of Burleson responded

It's gratifying to hear about your consistent trust in Family Toyota of Burleson. Our team appreciates the positive feedback you've shared!

February 27, 2024

My salesman Jairus Russell was very professional n helpful. He explained everything to a tee! No pressure so I was comfortable making the purchase. You’re very lucky for having him for a salesman! Th More

by albertybarra33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jairus Russell
Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your high praise for our team member who helped you. Their strong focus on customer comfort and information smoothing the way to make purchases is indeed a valued trait at Family Toyota of Burleson. Thank you and hope that your purchase exceeds all the expectations you have from us.

February 26, 2024

World Class Dealership, facility, sales staff, management, ownership, and experience. Simply the best there is! More

by Dfrank616
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Raim, Skeeter Pooch, Tyler, and Dustin Herndon.
Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your glowing review of Family Toyota of Burleson. It's great to hear that you recognized and enjoyed all aspects of our dealership, including the team and facility. Your support means a lot to us!

February 25, 2024

Shehab Abass was very courteous and professional. He was very patient with us. He explained the entire process and was never pushy. He worked with us and we truly felt he was working for us! Defi More

by mfenton76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shehab Abass
Apr 13, 2024 -

Family Toyota of Burleson responded

It's pleasing to know our team displayed professionalism during your visit. Your recommendation of Family Toyota of Burleson is truly appreciated. We hope we met all your expectations.

February 25, 2024

Family Toyota has exemplary customer service. I would not take my care any place else! More

by Connie.guinty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Feb 25, 2024 -

Family Toyota of Burleson responded

We appreciate this feedback about Family Toyota of Burleson's customer service. We look forward to continuing to meet your vehicle needs in the future.

February 24, 2024

Ava was the absolute best service adviser I have ever worked with. She went over and above the moon to help me with my car. She should receive a commendation and a raise for a job exceptionally well done More

by Lindabrandtlpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ava
Apr 13, 2024 -

Family Toyota of Burleson responded

Your compliments towards our team at Family Toyota of Burleson are highly appreciated. Reflecting these kinds of experiences is something we continually strive for. Thank you for your feedback.

February 24, 2024

BEST OF THE BEST, I CAN'T YELL YOU HOW THANKFUL I AM TO HAVE MET THE HERNDON FAMILY. THESE GUYS ARE AMAZING. START TO FINISH WAS ENJOYABLE. THE LEVEL OF CUSTOMER SERVICE EVEN AFTER THE DEAL HAS BEEN GRE More

by Brad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Herndon, Derek Herndon, Mathew Herndon
Apr 13, 2024 -

Family Toyota of Burleson responded

We're pleased to hear about your positive experiences at Family Toyota of Burleson. Your ongoing support with car purchases is appreciated. We are glad you value our team's dedication towards excellent service.

February 24, 2024

They are easy to work with, and are ready to negotiate on multiple different matters. More

by Jonathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale
Apr 13, 2024 -

Family Toyota of Burleson responded

Your feedback is appreciated and we're glad to hear that our flexible negotiation approach at Family Toyota of Burleson was of value to you. We aim for active compromise with all customers. Thanks!

February 24, 2024

Shebang Abass was very friendly and was able to work with me to give me a fair price More

by bd107236
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shehab Abass
Apr 13, 2024 -

Family Toyota of Burleson responded

We're glad that our team was able to assist with a fair price at Family Toyota of Burleson. Thank you for sharing your experience.

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