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Family Toyota of Arlington

Arlington, TX

4.7
1,830 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,830 Reviews of Family Toyota of Arlington

December 07, 2018

It was awesome. Zoe Avery is awesome. She has a good customer relationship. She really knows how to talk to customer. I will say she deserve five stars. More

by Bukky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoe Avery
Dec 08, 2018 -

Family Toyota of Arlington responded

Thank you for taking the time to leave us a five-star rating and great review! We are happy to know that Zoey is awesome and provides great customer service. We truly value you as a customer and we hope to see you again soon!

December 06, 2018

Enjoyable! Chris helped make my truck buying experience a truly GREAT one! I've got exactly what I was looking for in my new vehicle as well as in the purchasing More

by Ramas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris O'Neal
Dec 06, 2018 -

Family Toyota of Arlington responded

That's fantastic to hear! We'll be sure to thank Chris for his amazing customer service. We hope you're enjoying your new vehicle!

December 02, 2018

I had a great buying experience This was my second car purchase from Family Toyota of Arlington. I found my Salesman, Andrei Mihailescu,by an introduction from TJ Hamilton from Serv More

by mightyredwings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, TJ Hamilton
Dec 03, 2018 -

Family Toyota of Arlington responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that you are a loyal customer and that in your most recent experience TJ was able to introduce you to Andrei. It is great that Andrei provided you with great customer service from start to finish. We value you as a customer and we hope that you and your wife enjoy your cars! Have a good day!

December 02, 2018

Great service Janett N. was amazing and very polite we enjoyed our visit and we’re happy she got to help us find our family dream truck ! More

by Yanezjesslin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janett Navarro
Dec 03, 2018 -

Family Toyota of Arlington responded

Hello, We were happy to be of help. If you need anything else, do not hesitate to let us know. Congratulations on your dream truck!

December 01, 2018

Amazing experience Mr. Michael Husky are wonderful sales guy, he know how to treating his customer with wonderful experience. Definitely I’m will be coming back to purch More

by Rullycool79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Huskey
Dec 02, 2018 -

Family Toyota of Arlington responded

Thank you for sharing your experience with Michael! We're glad to know he provided you with great customer service. We look forward to your next visit!

December 01, 2018

Experience review. When I visited Family Toyota, I was only comparison shopping. I was so impressed with the professionalism of Andrei Mihailescu and Makala Yates, I su More

by erma
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Scott Zech, Makala Yates
Dec 01, 2018 -

Family Toyota of Arlington responded

Thank you for the recommendation! Our team was happy to help you and ensure that you were satisfied with your purchase. It's great to know that you had an excellent experience. We look forward to serving you again in the future.

November 30, 2018

Andrei is a rockstar I went to Family Toyota of Arlington after being burned by a few other dealers in the dfw area. Andrei worked with me to find the right car for me tha More

by Lcooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Daniel Youssefzadeh
Dec 01, 2018 -

Family Toyota of Arlington responded

Thank you for sharing your five-star review! Congratulations and thank you for your business! We will make sure to pass along your great feedback to Andrei!

November 30, 2018

Second purchase from Family Toyota This is the second time that we have purchased a vehicle from Family Toyota. In both cases, Andrei Mihailescu was our salesman and cannot praise him e More

by SteveH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Scott Zech
Dec 01, 2018 -

Family Toyota of Arlington responded

Steve, thank you for the five-star review! Congratulations on your second purchase! We will be sure to thank the team for all of their assistance!

November 27, 2018

Salesman was friendly, professional and courteous. All in all this was a good experience. Except for two issues. I would have given them a 5 star rating. I drove approximately 98 miles round trip on More

by Draht2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember my salesman’s name but he did an excellent job. , Sean Whittle
Nov 29, 2018 -

Family Toyota of Arlington responded

Hi, ​ ​Thank you for your feedback. Although we are happy to know that overall you had a good experience, I am concerned to learn that you were disappointed with some aspects of your visit. I would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to me at mattluck@familycargroup.com. I look forward to hearing from you. ​ Best, Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

November 26, 2018

My experience was excellent, will DEFINITELY be back soon My salesperson was very helpful and instrumental in the ENTIRE process. Juliano was supreme in getting the approval from the bank and it was surprisin More

by Donnyboy1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliano Kerzazi , Scott Zech, Michael Huskey
Nov 26, 2018 -

Family Toyota of Arlington responded

Thank you for the five-star review! We will make sure to thank Juliano for all of the assistance, and appreciate your time and business with us!

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