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Family Toyota of Arlington

Arlington, TX

4.7
1,826 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,826 Reviews of Family Toyota of Arlington

March 23, 2019

They are a big help They helped me out while I was in a big need for a new vehicle. They worked well for me when other dealers kind of just brushed me off More

by Xzayhodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Youssefzadeh, Paul Ward, Jesus Alcala
Mar 24, 2019 -

Family Toyota of Arlington responded

Thank you for reviewing us! We're glad your experience was excellent. We hope to see you again!

March 22, 2019

Exceptional Experience I contacted the dealership via the website. Mr. Paul Ward responded quickly. He met my communication needs: email and text. He also assisted me by a More

by JEss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ward, Jesus Alcala, Aaron Bermea
Mar 22, 2019 -

Family Toyota of Arlington responded

Hi Jess, Thank you for the perfect rating and review. Paul will be very happy to learn that you are singing his praises. Please let us know if there is anything else that we may do for you. Have a wonderful day.

March 22, 2019

Great deal and great people This was my first solo car buying experience and I was doing a trade in with it. Paul ward was exceptional, the response time, the deal, the advice ev More

by Pfisher7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Youssefzadeh, Paul Ward
March 20, 2019

Really bad post purchase service I bought car from them about 2 years back and they asked me to buy Platinum Toyata care, which I did. Now I want to cancel it and called them about 7 More

by Ajaybc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Some person in finance
Apr 03, 2019 -

Family Toyota of Arlington responded

Hello, Thank you for sharing your feedback with us. I am concerned that you are disappointed by the service. Will you please contact me to discuss your situation further? I hope to hear from you soon. Best regards, Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

March 19, 2019

Finally 5nos and a YES! Thank you Paul Ward first and foremost! You jumped over hurdles to get me the best deal possible...Even managed to payoff my Nissan (which I was heavi More

by Kels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ward
Mar 20, 2019 -

Family Toyota of Arlington responded

Thank you for the positive feedback! We are so happy to know that your experience with us went well and with the help of Paul! It is great that Paul provided you with the best customer service and got you the best deal possible. We appreciate your kind words and we will make sure to share them with Paul. We hope that you will visit us again in the near future and we hope that you enjoy your 2019 Rav!

March 19, 2019

Very friendly Everyone was very friendly and helpful. I bought the car for my son. Andrei informed me since there were scratches on the car, my son could go by the More

by marm1153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Benny Gonzalez, Scott Zech, TJ Hamilton
Mar 19, 2019 -

Family Toyota of Arlington responded

Thank you for the five-star review! Andrei and our service team were happy to help you with your vehicle needs. We look forward to serving you again in the future.

March 18, 2019

Great experience Paul Ward worked out such a great deal for me I was afraid when I came here I was going to have to spend all day up here. But Paul Ward worked out a m More

by Christopher0778
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Ward
Mar 18, 2019 -

Family Toyota of Arlington responded

Christopher, thanks for the wonderful feedback for Paul and our dealership. We truly appreciate the recommendation!

March 18, 2019

New Tundra Great atmosphere on a rainy day. Andrei recognized me from a prior purchase for my wife. He took his time and made sure everything was what I wanted a More

by Jls623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu
Mar 18, 2019 -

Family Toyota of Arlington responded

Thanks for the great 5-star review. We're very happy to know that Andrei did another great job getting you into your new Tundra. Come visit us again anytime!

March 17, 2019

Great service!! Everyone at Family Toyota of Arlington was wonderful, especially Paul! He helped us get into a great vehicle and was very patient and kind! Would defi More

by Ashleyfintx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Youssefzadeh, Paul Ward
Mar 17, 2019 -

Family Toyota of Arlington responded

Hello, Thank you so much for sharing your wonderful experience working with Paul and Daniel to purchase your vehicle. Your recommendation is definitely appreciated. If there is anything else we can do for you, please do not hesitate to let us know. We look forward to any future visits.

March 16, 2019

Service Provides outstanding service that meets all satisfactory requirements for customers. I would definitely go back for another service and I would recomm More

by Sciondude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gonzalez
Mar 16, 2019 -

Family Toyota of Arlington responded

Thank you for the five-star review! We appreciate your feedback for the team and invite you back any time!

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