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Family Toyota of Arlington

Arlington, TX

4.7
1,826 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,826 Reviews of Family Toyota of Arlington

May 15, 2019

Fast, friendly dealership who cares! Thanks Paul Ward, you were the most considerate salesman we have met! Made out drive up from ATX car-worthy!! Your upfront negotiating helped us feel More

by Ekimpaige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ward
May 15, 2019 -

Family Toyota of Arlington responded

Hi, We appreciate your five-star review! We will be sure to pass on your feedback to Paul and our team. It was a pleasure working with you. We hope to see you again!

May 14, 2019

Great service Great guy, great service, great deal! The process was easy and painless, would definitely do service with them again. Go by and talk with Paul Ward. More

by Victorianegus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ward
May 15, 2019 -

Family Toyota of Arlington responded

Hi there, Thank you so much for taking the time to share your excellent review! We can't wait to share your comments with Paul. It was a pleasure working with you. We hope to see you again!

May 11, 2019

Best experience I’ve ever had, hands down! Paul Ward and the rest of Family Toyota made my purchase a breeze. Paul was up front and transparent from day one. I came in for a test drive on a Tue More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ward, Scott Zech
May 11, 2019 -

Family Toyota of Arlington responded

Thank you for the five-star review, Robert! Congratulations on your truck! We are so glad to hear that Paul and the team took good care of you, and we invite you back any time!

May 11, 2019

Awesom. Worked with Paul Ward he was awesome got us a great deal. The people at the dealership are all friendly and welcoming. Very happy customer!!! More

by Sonjaime
Recommend Dealer
Yes
Employees Worked With
Paul Ward
May 11, 2019 -

Family Toyota of Arlington responded

Thank you for the five-star review! We are so glad to hear you enjoyed working with Paul, and we invite you back any time for any future needs!

May 11, 2019

Excellent Mr. Paul Ward was so professional and helpful in me buying my new car. Family Toyota is military friendly and I would recommend it to anyone that is l More

by Fonzie1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ward
May 11, 2019 -

Family Toyota of Arlington responded

Thank you for the five-star review! Congratulations on your new car! We will make sure to thank Paul for all of his assistance!

May 10, 2019

Nick was great Nick was extremely patient, kind and informative. Appreciate the fact he was not pushy and allowed us time to browse. Internet is a great way to shop. More

by Mr and Mrs Castillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chargualaf
May 11, 2019 -

Family Toyota of Arlington responded

Hello Mr. and Mrs. Catillo, Thank you for sharing your feedback regarding Nick and your visit. We are glad to hear that you enjoyed your visit and welcome you to do so at any time.

May 09, 2019

Stela went out of her way to help me find the perfect car I needed a car fast. Stela made it happen. She was knowledgeable and helpful. Really liked the selection of Camry's to look at. I had lots of option More

by LoveToyota4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stella Manchego
May 10, 2019 -

Family Toyota of Arlington responded

Thank you for the positive feedback! We are happy to know that your experience with us went well and that Stela was knowledgeable and helpful during your visit. We hope that you will continue to visit us in the near future!

May 08, 2019

Quick and Great service! Went in to see Paul Ward, he was able to get everything taken care of for me and got me in and out, went over everything with me. Great service!! I wo More

by Jrod4753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ward
May 09, 2019 -

Family Toyota of Arlington responded

He will appreciate your kind words and recommendation. Thank you for sharing your efficient experience. We hope that you will inform us of any future automotive needs. Have a great day and visit again, soon.

April 22, 2019

Awesome customer service! This dealership was excellent to work with! Our experience manager, Chris O’Neal, made our first car-buying experience so easy and non-stressful. More

by im.a.hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Beck, Chris O'neal, Aaron Bermea
Apr 23, 2019 -

Family Toyota of Arlington responded

Thank you for the positive rating! We are happy to know you find our dealership to be excellent and that Chris made your first car buying experience easy. It is great that Chris was genuine, patient, funny, and got you the best deal. We are delighted to know that our dealership has continued to take care of you and we truly hope that you will visit us again soon!

April 22, 2019

The second time around My wife and I came in about a month ago and purchased a 2019 Highlander. Andrei was our salesperson and was absolutely marvelous. He explained everyt More

by 96fordman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Scott Zech, TJ Hamilton
Apr 23, 2019 -

Family Toyota of Arlington responded

Thank you for the positive feedback! We are happy to know that you and your wife had good car buying experiences with us and that Andrei was always marvelous. It is great that Andrei was informative, attentive, and provided great service during your experiences with him. We truly value you as a customer and we hope that you and your wife will continue to visit us.

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