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Family Toyota of Arlington

Arlington, TX

4.7
1,826 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,826 Reviews of Family Toyota of Arlington

October 01, 2019

Very great place! The manager Ronnie Beck and Paul Ward are very helpful and enthusiastic. The introduction and communication process are really happy. Thank you for your help. More

by Tom
Recommend Dealer
Yes
Employees Worked With
Daniel Youssefzadeh, Paul Ward, Ronnie Beck
Oct 01, 2019 -

Family Toyota of Arlington responded

We are so happy to learn of your feedback and satisfaction, Tom! Thank you so much for taking the time to share. If there is anything else we can assist you with, please do not hesitate to reach out and let us know. We welcome you again!

September 30, 2019

"Great Customer Service Department" This is a great place to be , very helpful to customers and explain everything on you vehicle. Benny in the "Service Department Wow !!! His outstandin More

by Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vannessa Obregon, Benny Gonzalez
Oct 01, 2019 -

Family Toyota of Arlington responded

Thank you for your glowing review of Benny! We are so happy to see that his shining attitude made such a memorable experience for you. We appreciate your compliments and look forward to your next visit!

September 23, 2019

Awesome I would recommend him as your sales rep. He was awesome. Did everything I wanted. Everyone was so very nice and helpful. Answered all my question. More

by Brandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Youssefzadeh, Davin Williams
Sep 24, 2019 -

Family Toyota of Arlington responded

Thank you for your kind words for Davin and Daniel, Brandy! We appreciate them and can't wait to share them with them. If we can be of further service, please be sure to let us know!

September 21, 2019

Good Experience We purchased a used RAV4 that we found online. Paul was helpful and ready to show when we arrived. He answered all our questions and was great. More

by Cjones23
Recommend Dealer
Yes
Employees Worked With
Daniel Youssefzadeh, Paul Ward, Ronnie Beck
Sep 22, 2019 -

Family Toyota of Arlington responded

Congratulations on your RAV4! We truly appreciate your kind comments for Paul and we welcome you again in the future. Thank you!

September 21, 2019

Amazing customer service Wesley LaRocque, Paul Ward, and Juliano Kerzazi were amazing! Wesley spent 5 hours with me and bf until we were happy with our purchase. Wesley helped More

by Yanira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley LaRocque , Paul Ward, Ronnie Beck, Juliano Kerzazi
Sep 22, 2019 -

Family Toyota of Arlington responded

Congratulation to you and your boyfriend on your Chevy Silverado! We really appreciate your feedback for each and everyone of our team members. Thank you and we hope to assist you again!

September 21, 2019

Great Customer service My girlfriend and i just came in to look for a possible trade for our 2015 toyota rav4. Wesley LaRocque approached us in a friendly manner and took us More

by Josemartinezz95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley LaRocque, Paul Ward, Juliano Kerzazi
Sep 22, 2019 -

Family Toyota of Arlington responded

We wish you congratulations on your Chevy Silverado. Thank you so much for your feedback for our team members! If there is anything else we can assist you with, please do not hesitate to reach out and let us know. We welcome you again!

September 20, 2019

Great experience Paul Ward did an excellent job selecting my Toyota Rav4. He isthe man to see, very professional, nice and completed everything very quickly. Ronnie Be More

by Stanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Youssefzadeh, Paul Ward, Ronnie Beck
Sep 21, 2019 -

Family Toyota of Arlington responded

Thank you for the five stars, Stanley! We are glad to see that Paul did such a great job helping you find your RAV4! We appreciate your compliments for Ronnie and Daniel as well. If we can be of further service, please be sure to let us know!

September 19, 2019

Terrific experience with Paul Ward at Family Toyota of Arlin Paul went to Great Lengths make sure I was happy with my purchase. I'm appreciative if their thoroughness. I look forward to making my next purchase h More

by Lael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Youssefzadeh, Paul Ward, Ronnie Beck
Sep 20, 2019 -

Family Toyota of Arlington responded

Thank you for the glowing words for Paul! We are pleased to know that he went the extra mile to ensure your satisfaction. We look forward to working with you again!

September 17, 2019

Family Toyota of Arlington What a great experience at Family Toyota of Arlington! Thanks so much Paul Ward for making my car purchase go so smoothly. What a great bunch of peopl More

by Theresa Sliwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ward, Ronnie Beck, Scott Zech
Sep 18, 2019 -

Family Toyota of Arlington responded

Thank you for the great review, Theresa! We are pleased to see that Paul and the team exceeded your expectations and that you love your car! We appreciate your recommendation as well; congratulations on your purchase!

September 16, 2019

Great Experience I worked closely with Chris O’Neal who was very helpful and professional in the sales process. My car was shipped to New York and Family Toyota handl More

by Rick Kroll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Zech, Chris O'neal
Sep 16, 2019 -

Family Toyota of Arlington responded

Hi Rick, We appreciate you taking the time to share your car-buying experience with Chris and Scott! Congratulations on your brand new ride! We'd love to take care of all of your auto needs in the future. Thank you, again!

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