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Family Toyota of Arlington

Arlington, TX

4.7
1,826 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,826 Reviews of Family Toyota of Arlington

October 15, 2019

Knew his stuff, streamlined process. Went in after doing some research on the latest Camry XSE and Davin welcomes me in at the door and really seemed to know what he was talking about, kn More

by Acosta24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davin Williams
Oct 15, 2019 -

Family Toyota of Arlington responded

Hi Acosta, It sounds like you had a quality experience from start to finish, which makes us very happy. Thank you for taking the time to write a review! We're ecstatic to hear Davin and Oscar both went above and beyond to assist you with a high level of customer service throughout the process. Looking forward to taking care of all of your auto needs in the future, Enjoy your new ride!

October 14, 2019

Great Dealership! The wife and I were not really looking to buy the truck yesterday but Paul and Danny gave us a great deal on a 2020 Toyota Platinum Gray 4X4. We were More

by Lyle S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny (VU) Tran, Paul Ward, Scott Zech
Oct 14, 2019 -

Family Toyota of Arlington responded

Hi Lyle- It Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Scott, Danny, and Paul all went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new 2020 Toyota Platinum Gray 4X4! We greatly appreciate your positive feedback, and We look forward to taking care of you and your wife's auto needs for years to come.

October 14, 2019

2019 Toyota Corolla hatchback I would recommend this dealership to all my friends and family. It was smooth and quick process. I recommend talking to sales man Brandon Bough. More

by Barboza83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bough
Oct 14, 2019 -

Family Toyota of Arlington responded

Hello there, thank you for the great review! We are so pleased to hear Brandon has given you excellent service. We hope to see you again!

October 14, 2019

Cares before, during, and after the sale! If you're only looking for a salesman than Davin isn't your guy. If you're looking for something who will be there for you even after the sale is done More

by Toyota4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davin Williams
Oct 15, 2019 -

Family Toyota of Arlington responded

Thank you for your glowing review of Davin! We are so glad to see that he outdid himself making you so happy. We appreciate your recommendation; please come back at any time!

October 14, 2019

Have spoken with Davin about several vehicles We have contacted Davin about several types of used vehicles that he has posted on facebook he has Bern most helpful just the used vehicles were not w More

by Kelly n Brenda Adkerson
Recommend Dealer
Yes
Employees Worked With
Davin Williams
Oct 15, 2019 -

Family Toyota of Arlington responded

Thank you for the kind words for Davin! We will be sure to let him know how happy you were with his service. If we can be of further service, please be sure to let us know!

October 14, 2019

Absolutely amazing salesman Would recommend to anyone, very professional and works with everyone, not pushy, all around great salesman!! would come back again and tell all my fri More

by Jeepnurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davin Williams
Oct 15, 2019 -

Family Toyota of Arlington responded

You're so welcome! We are pleased to see that Davin's outstanding service left such a positive impression on you. We look forward to your next visit!

October 14, 2019

Quick and easy Davin made buying our first Mustang the easiest car buying experience EVER. It was so quick and painless. I would not only recommend Davin, but the wh More

by Brandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davin Williams
Oct 15, 2019 -

Family Toyota of Arlington responded

Thank you for the great review, Brandy! We are so glad to see that Davin earned your recommendation with his superb service! Congratulations on your first Mustang; please come back again!

October 14, 2019

Great salesman lousy trade in offer Davin went above and beyond to make the deal work out sadly his finance manager or whoever was on trade ins dropped the ball and cost them the sale bu More

by Billylee
Recommend Dealer
Yes
Employees Worked With
Davin Williams
Oct 16, 2019 -

Family Toyota of Arlington responded

Billylee, I regret to learn of your disappointment with any customer service that may have left you with a negative impression. Rest assured I take your comments seriously and would like to speak with you to better address your concerns. Please contact me when you are available. Thank you. Best, Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

October 14, 2019

Best Salesman Ever!!! I visited Davin around a year ago attempting to buy my first car had no idea how to go about it I told him what I wanted and showed me a few cars That More

by Hadden R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davin Williams
Oct 15, 2019 -

Family Toyota of Arlington responded

Thank you for the five stars! We are so glad to see that after a year, Davin's consummate service is still on your mind! We appreciate your recommendation; we look forward to working with you again!

October 14, 2019

Davin Williams was AMAZING Davin went above & beyond to help me find the perfect car for my service dog & I. Davin stayed late to help me finish paperwork & he came in on his da More

by Maddison Droblyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davin Williams
Oct 15, 2019 -

Family Toyota of Arlington responded

You're so welcome, Maddison! We love hearing when Davin's exceptional service made a lasting impression, and your experience is no different. Congratulations on your purchase; please come back at any time!

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