Family Toyota of Arlington
Arlington, TX
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1,817 Reviews of Family Toyota of Arlington
Great Service Overall Got me in and out quickly in time for my next appointment. All OK except the tires needed air; I had to stop and top off the air in all 4, especially Got me in and out quickly in time for my next appointment. All OK except the tires needed air; I had to stop and top off the air in all 4, especially the back right. More
Professional, Friendly Treatment This is an all-star dealership! Several of the staff had been at my previous dealership and are now at Family Toyota, both at this store and the Famil This is an all-star dealership! Several of the staff had been at my previous dealership and are now at Family Toyota, both at this store and the Family Toyota in Burleson. I am glad I've found them. The staff is friendly, professional and do not try to "upsale" the customer. To me, the auto business is about customer service and this dealership is a model. Toyota is lucky to have these two dealerships. More
Family Toyota of Arlington Great service, no games-all staff was a pleasure to work with. From Sales to Finance they made buying a car easy-would recommend to anyone. Great service, no games-all staff was a pleasure to work with. From Sales to Finance they made buying a car easy-would recommend to anyone. More
If you're limited on Time I just recently learned that Family Toyota had opened in Arlington. I was so excited! I purchased my vehicle in Burleson, but it was too difficult to I just recently learned that Family Toyota had opened in Arlington. I was so excited! I purchased my vehicle in Burleson, but it was too difficult to get out for the routine service. Having limited days of and limited time frames, makes scheduling difficult. I was able to schedule my service appointment on-line Wednesday for Friday morning. I arrived a few minutes after my scheduled appointment. I was promptly met and greeted by a service advisor. My car was being taken care of within minutes. The advisor was a great communicator keeping me informed and letting me know what was going on and the time frame. I so appreciate that. My service was done and I was on my way in the time it took me to finish my Venti Caramel Macchiato that i picked up on the way. Great location, great view of AT&T stadium. Nice facilities. Great waiting area, but there was such a nice breeze, I decided to stay outside. I saw the same attention paid to the other customers who arrived for service. I couldn't be more thrilled to have Family Toyota of Arlington so close! Just like the Burleson location, their staff is super friendly, super attentive, and super helpful. It is that kind of attention to detail that hooked me on Family Toyota in the first place and I have not been disappointed! Thank you for taking such good care of me today and getting me out and about my normal business in such a great time frame! More
Great Experience. Good experience from start to finish. Friendly and efficient people. He called immediately after my internet inquiry and followed up. Looking forward Good experience from start to finish. Friendly and efficient people. He called immediately after my internet inquiry and followed up. Looking forward to having my vehicle serviced here. More
Great Person David Nevills was very good and have good service the transaction was smooth myself and my wife is very happy with our purchase and would recommend D David Nevills was very good and have good service the transaction was smooth myself and my wife is very happy with our purchase and would recommend David to all our friends and family. Go see David ASAP! Nhan Tran More
I was doubtful but that changed real quick I arrived doubtful due to other bad experiences at other dealerships but that changed quickly. Salesperson Cristian Hernandez didn't give up and worke I arrived doubtful due to other bad experiences at other dealerships but that changed quickly. Salesperson Cristian Hernandez didn't give up and worked diligently and got me in a new car within a matter of minutes. More
The most professional and friendly dealership! I am not fond of dealing with car dealerships, but Family Toyota really changed my experience. Not only were they very professional, but were refres I am not fond of dealing with car dealerships, but Family Toyota really changed my experience. Not only were they very professional, but were refreshingly honest and did not play any of the usual dealer games. I dealt with sales, finance and service and they were all amazing. Sergio was very straightforward and honest and made the whole experience amazing. I didn't know particularly when I went there today that I would buy a new car, let alone trade in my car, but they all bent over backwards to make the deal that I wanted. I was particularly amazed when he followed me home to pick up my old car title and spare key (40+ miles away). I was even told that if I wanted to use their service department and was too busy to drop off my car, they would send someone to get it. Who does that? I will be going to Family Toyota for future purchases. More
Awesome customer service! Everyone at Family Toyota is so nice and helpful! Would highly recommend my family to come here! Extremely professional and respectful. Great price, Everyone at Family Toyota is so nice and helpful! Would highly recommend my family to come here! Extremely professional and respectful. Great price, wonderful service. More
Excellent Service Got excellent service! David Nevills is very prossional and welcoming. He come highly recommended! If your ever in the market go see David. Thanks Got excellent service! David Nevills is very prossional and welcoming. He come highly recommended! If your ever in the market go see David. Thanks Taposhi More