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Family Toyota of Arlington

Arlington, TX

4.7
1,817 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,817 Reviews of Family Toyota of Arlington

July 30, 2016

Great Service Overall Got me in and out quickly in time for my next appointment. All OK except the tires needed air; I had to stop and top off the air in all 4, especially More

by GaryHobbit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gonzalez
Jul 31, 2016 -

Family Toyota of Arlington responded

Thank you for your review, Gary. It's great to hear that we were able to provide you with fast service! We're disappointed to hear that our team neglected to check your tires, though - we will pass along your feedback and make sure that we are more diligent in the future. We appreciate your business, we hope to see you again!

July 29, 2016

Professional, Friendly Treatment This is an all-star dealership! Several of the staff had been at my previous dealership and are now at Family Toyota, both at this store and the Famil More

by captcmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eyeington, Jason Johnannessen
Jul 29, 2016 -

Family Toyota of Arlington responded

Thanks for taking the time to leave us a review! We're delighted to hear that we were able to provide you with a great customer experience. Our team is proud of our friendly, hassle-free atmosphere. We appreciate your business, we hope to see you again!

July 29, 2016

Family Toyota of Arlington Great service, no games-all staff was a pleasure to work with. From Sales to Finance they made buying a car easy-would recommend to anyone. More

by Camry Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jensen
Jul 29, 2016 -

Family Toyota of Arlington responded

Thank you for leaving a lovely review! It was our pleasure to assist and provide you with a great experience. We appreciate your business and please feel free to let us know if there is anything we can do for you in the future.

July 29, 2016

If you're limited on Time I just recently learned that Family Toyota had opened in Arlington. I was so excited! I purchased my vehicle in Burleson, but it was too difficult to More

by mjgmatx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vannessa Obregon, Juan (Carlos) Vigil, Jason Johnannessen
Jul 29, 2016 -

Family Toyota of Arlington responded

Thank you for taking the time to leave such a wonderful review! Our team strives to provide all our customers with an honest, friendly, and satisfying experience and they will be very happy to hear they continue to achieve that. Please feel free to let us know if there is anything we can do for you. We greatly appreciate your business and look forward to seeing you again in the future.

July 29, 2016

Great Experience. Good experience from start to finish. Friendly and efficient people. He called immediately after my internet inquiry and followed up. Looking forward More

by Marysteer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bateman, John West
Jul 30, 2016 -

Family Toyota of Arlington responded

Mary, we appreciate your 5-star review! It puts a smile on our face to see that you had such a positive experience with John and Justin. Our staff is highly trained to put our staff first and are glad to see they did just that! We look forward to servicing you in the future! Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 29, 2016

Great Person David Nevills was very good and have good service the transaction was smooth myself and my wife is very happy with our purchase and would recommend D More

by Nt1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Barrigan, David Nevills
Jul 30, 2016 -

Family Toyota of Arlington responded

We are so happy to see that you and your wife have a good service with David! I will be happy to let David know to keep up the smooth service. Congratulations on your new car and welcome to the Family Toyota of Arlington! Matthew Luck Family Toyota of Arlington New/Used Relationship Manager 804-517-8142

July 28, 2016

I was doubtful but that changed real quick I arrived doubtful due to other bad experiences at other dealerships but that changed quickly. Salesperson Cristian Hernandez didn't give up and worke More

by b778ea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Hernandez
Jul 28, 2016 -

Family Toyota of Arlington responded

Thanks for your review! We're delighted to hear that Cristian provided you with such an excellent experience. Our team is proud of our fast, friendly service. Congratulations on your new car, please let us know if we can be of help in the future!

July 28, 2016

The most professional and friendly dealership! I am not fond of dealing with car dealerships, but Family Toyota really changed my experience. Not only were they very professional, but were refres More

by Azle Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Hataway, Leon Suggs, Lyman King, Sergio Valencia
July 25, 2016

Awesome customer service! Everyone at Family Toyota is so nice and helpful! Would highly recommend my family to come here! Extremely professional and respectful. Great price, More

by TAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, David Nevills
Jul 26, 2016 -

Family Toyota of Arlington responded

Thank you for your feedback! We're delighted to hear that we were able to provide you with the great service you deserve. We're proud of our helpful, friendly atmosphere. Congratulations on your new vehicle!

July 25, 2016

Excellent Service Got excellent service! David Nevills is very prossional and welcoming. He come highly recommended! If your ever in the market go see David. Thanks More

by Taps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, David Nevills
Jul 26, 2016 -

Family Toyota of Arlington responded

Thank you for your review! We're so happy to hear that David was so helpful. It's always wonderful hearing from our happy customers. Congratulations on your new vehicle, please let us know if we can be of service in the future!

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