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Family Toyota of Arlington

Arlington, TX

4.7
1,833 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,833 Reviews of Family Toyota of Arlington

October 26, 2016

Very pleasant purchase. We had a great experience purchasing the used mini from your dealership. The car has been awesome. Thank you all! We hope to get another from you l More

by wlingchiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Suggs, Cristian Hernandez
Oct 26, 2016 -

Family Toyota of Arlington responded

Thanks for your review! We're happy to hear our team provided with great customer service during your purchase. Enjoy your mini! If we can assist you in the future please don't hesitate to let us know.

October 26, 2016

Taking too long to have paper works done It takes almost 2 hours to get paper works ready to sign then found out sell price was wrong and my first name spelling wrong. More

by Toyota review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Urich Stiggers
Oct 26, 2016 -

Family Toyota of Arlington responded

Thank you for your feedback. We regret to hear we weren't able to meet all of your expectations. We strive to provide our customers with a fast, efficient experience. If there's anything you'd like to further discuss, please contact me so I can work on making amends. Thank you, Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

October 25, 2016

Great Service! I came in just to waste time and look around. Then I ended up trading my car in and getting my new car. My experience with this dealership and my sale More

by kaylamw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Valencia, Drew Kennedy
Oct 25, 2016 -

Family Toyota of Arlington responded

Thanks for sharing your review! We're proud of the great service that Sergio provides to our customers. We'll be sure to pass along your kind words. We hope to see you again, thank you for your business!

October 25, 2016

Good buying experience Urich and the staff at Family Toyota made the buying experience as painless as possible. Easy to work with. Very informative and helpful. I will retur More

by dsperry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Suggs, Urich Stiggers
Oct 25, 2016 -

Family Toyota of Arlington responded

Thanks for your review! We're so happy to hear that you've had a good experience with us. Our team is proud of our helpful, friendly service. We look forward to seeing you again, thank you for your business!

October 24, 2016

Amazing and Excellent Service ! I am beyond Blessed ! Matt the finance manager, Nick Chargualaf the sales associate and Drew the finance guy are all beyond amazing ! They not only made the purchase of my More

by Blessed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Luck, Nick Chargualaf, Drew Kennedy
Oct 24, 2016 -

Family Toyota of Arlington responded

Congratulations on your new Camry! We are so happy to hear about your experience with Nick, Drew and Matt. Thank you for your five-star review!

October 22, 2016

Amazing! Service was great here at Family Toyota! Nick was knowledgeable about everything. I explained to him what I was looking for and he delivered immediate More

by Kartersmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chargualaf
Oct 22, 2016 -

Family Toyota of Arlington responded

Congratulations on your new car! We are happy to hear about your experience with Nick. Thank you for your feedback!

October 22, 2016

Buying my first good car I came in just to look around to find my first good car. Kash quickly assisted me and asked me what I was looking for. Kash brought up a car, let me d More

by Isabel.boni34
Recommend Dealer
Yes
Employees Worked With
Zandor, Derrick (D-Mick) Mickens, Kash Brewer
Oct 22, 2016 -

Family Toyota of Arlington responded

It is wonderful to receive your feedback on your experience at Family Toyota. We will be happy to let Kash, Derrick, and Zandor know that their five-star service was recognized as well. Thank you for choosing Family Toyota of Arlington!

October 22, 2016

excellent the sale person was excellent , vrery informative .he was very good giveng us details. he was patient while showing us different cars .he made the ove More

by tayota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John West
Oct 22, 2016 -

Family Toyota of Arlington responded

Thank you for your feedback on John. We value your experience. Thank you for choosing Family Toyota of Arlington!

October 21, 2016

Excellent experience with Nick at Family Toyota of Arlington I purchased a Toyota RAV4 from Family Toyota of Arlington today. It was an excellent experience and we will definitely be back if we ever need to purc More

by ashleynicholedavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chargualaf, Drew Kennedy
Oct 21, 2016 -

Family Toyota of Arlington responded

Thank you for the five-star review! We're so glad that you had a great car-buying experience. We appreciate your business and look forward to serving you again in the future!

October 21, 2016

Great Experience Recently purchased the Toyota 86. The crew at Family Toyota was extremely courteous and helpful. Best car purchasing experience I have ever had. Wi More

by brentc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leon Suggs, Nick Chargualaf
Oct 21, 2016 -

Family Toyota of Arlington responded

Thank you for the great review! We're glad that we were able to help you with your car-buying purchase. We appreciate your business and look forward to serving you again in the future!

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