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Family Toyota of Arlington

Arlington, TX

4.7
1,817 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,817 Reviews of Family Toyota of Arlington

October 28, 2016

Got the truck I wanted!!!!!! Got me all set up with the truck I wanted, quick, easy and nice! So excited! Washed and tank is full!thanks a bunch guys! Would buy again! More

by Dian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk girl---can't forget her pleasant greeting!!!, Matt Luck, John West, Drew Kennedy
Oct 28, 2016 -

Family Toyota of Arlington responded

Hello, Dian! It is great to hear about your experience with John, Drew, Matt, and the rest of our team. Thank you for your five-star review! We look forward to assisting with your next car purchase.

October 28, 2016

Great service I bought Rav4 2016. My wife and I were so happy. I strongly recommend these staff. It is amazing, kind and honest service. I will see how they treat More

by suyun Ham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyman King, Kash Brewer
Oct 29, 2016 -

Family Toyota of Arlington responded

Congratulations on your new Rav4 2016, Suyun! We appreciate your kind words. Thank you for your feedback! And thank you for choosing Family Toyota of Arlington!

October 27, 2016

Robin Lash Robin has been servicing my Highlanders for year. He is a great Service Advisor, and always helpful. When I call he is always there to schedule my ap More

by Karen Harrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Lash
Oct 27, 2016 -

Family Toyota of Arlington responded

Thanks for sharing your review, Karen! We're proud of the great service that Robin provides to our customers. We appreciate your business, we look forward to seeing you again!

October 27, 2016

Great Experience with Family Toyota of Arlington My sales representative was Cristian Hernandez and he did an excellent job of explaining the process of purchasing or leasing a car. My wife and I wer More

by eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Suggs, Cristian Hernandez, Michael Moseley
Oct 28, 2016 -

Family Toyota of Arlington responded

Hello, Eddie! We would first like to congratulations you and your wife on your new Highlander and Corolla! We are happy to have been a crucial part of that process. Thank you for sharing your experience with Cristian, Leon, Michael, and the rest of our team.

October 26, 2016

Taking too long to have paper works done It takes almost 2 hours to get paper works ready to sign then found out sell price was wrong and my first name spelling wrong. More

by Toyota review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Urich Stiggers
Oct 26, 2016 -

Family Toyota of Arlington responded

Thank you for your feedback. We regret to hear we weren't able to meet all of your expectations. We strive to provide our customers with a fast, efficient experience. If there's anything you'd like to further discuss, please contact me so I can work on making amends. Thank you, Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

October 26, 2016

Very pleasant purchase. We had a great experience purchasing the used mini from your dealership. The car has been awesome. Thank you all! We hope to get another from you l More

by wlingchiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Suggs, Cristian Hernandez
Oct 26, 2016 -

Family Toyota of Arlington responded

Thanks for your review! We're happy to hear our team provided with great customer service during your purchase. Enjoy your mini! If we can assist you in the future please don't hesitate to let us know.

October 25, 2016

Great Service! I came in just to waste time and look around. Then I ended up trading my car in and getting my new car. My experience with this dealership and my sale More

by kaylamw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Valencia, Drew Kennedy
Oct 25, 2016 -

Family Toyota of Arlington responded

Thanks for sharing your review! We're proud of the great service that Sergio provides to our customers. We'll be sure to pass along your kind words. We hope to see you again, thank you for your business!

October 25, 2016

Good buying experience Urich and the staff at Family Toyota made the buying experience as painless as possible. Easy to work with. Very informative and helpful. I will retur More

by dsperry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Suggs, Urich Stiggers
Oct 25, 2016 -

Family Toyota of Arlington responded

Thanks for your review! We're so happy to hear that you've had a good experience with us. Our team is proud of our helpful, friendly service. We look forward to seeing you again, thank you for your business!

October 24, 2016

Amazing and Excellent Service ! I am beyond Blessed ! Matt the finance manager, Nick Chargualaf the sales associate and Drew the finance guy are all beyond amazing ! They not only made the purchase of my More

by Blessed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Luck, Nick Chargualaf, Drew Kennedy
Oct 24, 2016 -

Family Toyota of Arlington responded

Congratulations on your new Camry! We are so happy to hear about your experience with Nick, Drew and Matt. Thank you for your five-star review!

October 22, 2016

Amazing! Service was great here at Family Toyota! Nick was knowledgeable about everything. I explained to him what I was looking for and he delivered immediate More

by Kartersmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chargualaf
Oct 22, 2016 -

Family Toyota of Arlington responded

Congratulations on your new car! We are happy to hear about your experience with Nick. Thank you for your feedback!

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