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Family Toyota of Arlington

Arlington, TX

4.7
1,817 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,817 Reviews of Family Toyota of Arlington

November 04, 2016

Family Toyota are good people Lupe Mejia and Derrick Mallory made this a very pleasant experience. After shopping around the metroplex we came back because of their transparency! I More

by Scuffi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Mallory, Lupe Mejia
Nov 04, 2016 -

Family Toyota of Arlington responded

Hello, Scuffi! We are delighted to receive feedback on behalf of your visit with Lupe and Derrick. Thank you for recommending Family Toyota of Arlington to others.

November 04, 2016

Lupe was awesome We had a great experience We came back because we felt comfortable with both Lupe and Derrick Great guys I will definitely recommend them to many More

by Scott5106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Mallory, Lupe Mejia
Nov 04, 2016 -

Family Toyota of Arlington responded

Scott- It is wonderful to hear about your experience with Lupe and Derrick. Thank you for recommending Family Toyota of Arlington to others!

November 04, 2016

Great honest vehicle purchase experience I highly recommend John, very professional and honest with the sale. 5 star rating. I will definitely refer new buyers to John. Thank you for working More

by Liliana Lidian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John West
Nov 04, 2016 -

Family Toyota of Arlington responded

Thank you for the review and recommendation, Liliana! It is a pleasure to hear John provided you with an excellent experience. He will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.

November 02, 2016

Helpful and expert Mr. John is very expert and have a wide horizon of knowledge. He is polite and happy person. In the crowd of rude people of today's world, he has prov More

by Pawan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John West
Nov 02, 2016 -

Family Toyota of Arlington responded

Pawan- Thank you for your five-star review! We are happy to hear about your experience with John. Thank you for taking the time to provide us with your feedback. Thanks for choosing Family Toyota of Arlington!

October 31, 2016

Purchase of my dream car! Steve was awesome! I will be sending my friends and family to see him! I found my car online and was driving off the lot in just a few short days! More

by Elizabeth Zumwalt-Grijalva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Belcher
Nov 01, 2016 -

Family Toyota of Arlington responded

Elizabeth, thanks for your review! We're glad to hear that Steve provided you with such great service. We appreciate your business, please let us know if we can be of help in the future!

October 31, 2016

2016 Prius Purchase John did a great job explaining the internet side of purchasing a car. Very professional and courteous. Would recommend John to help you purchase yo More

by Grey Ghost 2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John West, Josh Tackett, Drew Kennedy
Nov 01, 2016 -

Family Toyota of Arlington responded

Thanks for sharing your review! We're happy to hear that John and Josh provided you with the great service you deserve. Our team is proud of going the extra mile for our customers. We appreciate your business, we hope to see you again!

October 30, 2016

Outstanding customer service. It was my first time to visit Family Toyota and l was treated as a very important guest!. They actually listened to me and worked with my budget. Ama More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam McCue
Oct 30, 2016 -

Family Toyota of Arlington responded

Thanks for your review, Paula! We're glad to hear that you had such a good experience with us. Our team is proud of our helpful, friendly service. We appreciate your business, welcome to the Toyota of Arlington family!

October 30, 2016

Excellent Experience All Around I initially contacted Family Toyota of Arlington in my search for a 2016 Tundra. I almost immediately received a response from Darell in their intern More

by Tundra16
Customer Service
Recommend Dealer
Yes
Employees Worked With
Darell Shaffer
Oct 31, 2016 -

Family Toyota of Arlington responded

Congratulations on your purchase, and thank you for taking the time to share your excellent review! We are glad to know that Darrel provided you with great services while you were visiting our dealership! Thank you for recognizing his hard work. Your business is appreciated and we look forward to serving you again in the future!

October 29, 2016

Family Style Service The dealership staff were courteous and professional which made it a pleasant experience finding the right car. I will definitely come back to this d More

by pickles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Leon Suggs
Oct 30, 2016 -

Family Toyota of Arlington responded

Thanks for sharing your review! We're so glad that you had a pleasant experience with us. We look forward to seeing you again, thank you for your business!

October 28, 2016

This place is FANTASTIC I am in sales, and I STILL had fears of dealing with car salespeople. All my experience has proven, the they keep true to their negative cliche. HOWE More

by kmei3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Luck, Kash Brewer
Oct 28, 2016 -

Family Toyota of Arlington responded

We are happy to hear about your experience with Kash, Matt and the rest of our team. It is wonderful to receive a five-star review from a fellow salesman like yourself. Thank you for your feedback!

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