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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,594 Reviews
Call Service Center (708) 444-7100

5,594 Reviews of Family Hyundai - Service Center

Sort by
May 17, 2023

I used the bl valet service this visit. It's very convenient. Crystal was very helpful. More

by SHANIKALMORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
May 17, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

May 17, 2023

Employees very courteous and friendly. Washed my car after service and I appreciated that. Only draw back was they forgot about me. After more than two hours waiting, I had to inquire abou More

by SAHMEDF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We do apologize for the lack of communication. We will share your comments with our team, and we look forward to working with you again.

May 17, 2023

Colin maint rep And family Hyundai. Crew are all tens “10” always great super folks. More

by SUKEldaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
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May 19, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 17, 2023

This has been most helpful comfortable amazing place to get a car.there service definitely is top notch and my salesperson Maywhether hand down he always delivers. Great Job Family Hyundai for my new car More

by ZINAGRIFFIN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maywhether
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May 17, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Maywhether had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

May 24, 2023 -

ZINAGRIFFIN66 responded

Thank you

May 17, 2023

Tom let me know what the best course of action for my car would be More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
May 17, 2023 -

Family Hyundai responded

Thank you, Rich, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tom here at Family Hyundai.

May 16, 2023

I have been coming to this dealership for over 10 years. They are very professional and courteous. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Family Hyundai responded

Thanks, Karen, for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 15, 2023

Excellent service as usual. Crystal was very professional, courteous and helpful. She even recognized me from a previous visit. They really do make you feel like family! More

by Steve0804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
Report | Print
May 15, 2023 -

Family Hyundai responded

Steve, it's great to hear that Crystal and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

May 15, 2023

Charging a 3. 5% fee for not paying with cash for a oil change is outrageous. I have been a loyal customer since I bought my car from them even though they didn't More

by Dave
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Graham Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonata Bartkus
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May 18, 2023 -

Family Hyundai responded

Dave, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 15, 2023

Mike, the service advisor was very professional and knowledgeable. I will definitely be returning and recommending friends and family to him. More

by Dominik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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May 15, 2023 -

Family Hyundai responded

Thanks, Dominik, for sharing about your experience with Michael here at Family Hyundai. We appreciate your business and hope to see you again soon!

May 14, 2023

Kenneth Begeske was very helpful and explained everything very well. Everything was done just fine. More

by andyleahy47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Begeske
Report | Print
May 15, 2023 -

Family Hyundai responded

Andy, Thank you! Kenneth and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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