Family Hyundai - Service Center

Awesome service this visit. The last campaign was just as great. The service dept has great customer service skills. I got my appt the next day. Job well dine The last campaign was just as great. The service dept has great customer service skills. I got my appt the next day. Job well dine More

Terrible people, terrible product & even worse customer service. After almost 20 years of loyalty, my family & I will never return. service. After almost 20 years of loyalty, my family & I will never return. More

Tom the service gentleman was top notch since the moment I walked in and dropped my car off for service until the moment I picked up my vehicle. I would recommend family Hyundai to anyone. Thanks again I walked in and dropped my car off for service until the moment I picked up my vehicle. I would recommend family Hyundai to anyone. Thanks again More

Professional and a pleasure to do business with. Happy with there service. Keep up the great work. Happy with there service. Keep up the great work. More

Quick! Very nice! Got me in as a drop off and didn’t have to wait 8 weeks! Very nice! Got me in as a drop off and didn’t have to wait 8 weeks! More

They all had amazing customer service and great personalities. Everyone was so helpful and I appreciate the kindness. personalities. Everyone was so helpful and I appreciate the kindness. More

I took my 2021 Genesis GV80 for maintenance a month ago. I was told there was a recall on the seat belt which I was never advised in advance. When I picked up the vehicle my license plate frame and plates w I was told there was a recall on the seat belt which I was never advised in advance. When I picked up the vehicle my license plate frame and plates were bent, and my console trimming was scratched up. Once they worked on the seat belt the problem was solved temporarily. I took my car to have the repair done to replace the console trimming today and I advised them that I was having a problem with the drivers side seat belt detaching and inserting which was worked on a month ago. I received the call today from the dealership to inform me that they will not repair the seat belt under warranty because it appeared to be something sticky inside. I’m having a hard time believing their reasons because I wasn’t having any issues with the seat belt prior to them working on it. Also the loaner I received was extremely filthy and I literally had to clean and wipe the interior down. I didn’t ask for another vehicle because I was advised there were no other available prior to seeing the vehicle. I am extremely dissatisfied with the service at this dealership and I hope to resolve the issue considering my car was damaged. More

While service is good, the 3. 5% fee for using your debit or credit card is appalling. That credit card processing fee is a cost to the dealership of doing business. I will conside 5% fee for using your debit or credit card is appalling. That credit card processing fee is a cost to the dealership of doing business. I will consider taking my vehicle elsewhere as a result. More

Job was done quickly and people were nice to deal with . That’s is all That’s is all More

The maintenance manager located in Tinley Park, I think his name is Michael, deals with customers rudely, and I will complain about him to the Hyundai management in the United States of America and other p his name is Michael, deals with customers rudely, and I will complain about him to the Hyundai management in the United States of America and other parties for what he did to me !! More