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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,594 Reviews
Call Service Center (708) 444-7100

5,594 Reviews of Family Hyundai - Service Center

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July 18, 2023

Great service took a long time probably wasn't the dealer's fault they did leave one splash pan loose underneath which I had to resecure myself More

by leemonreal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jul 19, 2023 -

Family Hyundai responded

Thanks for your review, Lee! We're glad to hear that we provided great service. We apologize about the wait for service and loose splash pan. If there's anything else we can do for you in the future, please let us know!

July 16, 2023

Extremely friendly and knowledgeable. I like coming back here, because they treat you like family. More

by JON.ZEMGULIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
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Jul 18, 2023 -

Family Hyundai responded

Thank you, Jon, for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 15, 2023

Staff very attentive and courteous. Environment was clean and very professional. Service was excited except excellent More

by JOBKAB5780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer, Sonata Bartkus
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Jul 16, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 15, 2023

Everything about Family Hyundai is First Class. Their customers are always their number one priority. Friendly and courteous staff. Fantastic service! More

by mzz.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 14, 2023

The service department was very helpful in keeping me informed regarding the status of my vehicle. More

by rhausner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Begeske, Ken (service dept. 5 stars)
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Jul 15, 2023 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

July 14, 2023

The service was great and the place was very clean. Called me right after car was done More

by joemilkins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2023 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Joe, and look forward to your next visit.

July 12, 2023

I go to this dealership because of Crystal in the service department. She is so helpful and so nice to me each and every time I need to come in. She makes me feel like I can trust everything that is going on More

by wked180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal service dept- 5 stars!
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Jul 12, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Crystal met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

July 12, 2023

Had to come back a second time to get my charger fix. It’s working mown More

by colacola2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Jul 12, 2023 -

Family Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

July 12, 2023

it is very quick and easy dropping off my vehicle, friendly staff that make it easy. Only downfall was I asked not to have tires rotated and they were anyways but that’s okay. More

by brianmichor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Family Hyundai responded

Thank you, Brain, for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 12, 2023

Friendly, accommodating but very busy. Long lines for service. As a result I had to wait 2 hours instead of the 45 mins it was supposed to have taken More

by Jkuras
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Jul 13, 2023 -

Family Hyundai responded

Thank you for providing this feedback, and we apologize for the long wait and appreciate your patience. We look forward to working with you again!

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