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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,592 Reviews
Call Service Center (708) 444-7100

5,592 Reviews of Family Hyundai - Service Center

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August 11, 2023

Thank you so much for your amazing service! Enjoy your weekend and God Bless you. More

by SHELDON_SMITH99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Family Hyundai responded

Thank you for your kind words, Sheldon, and for taking the time to leave us this wonderful feedback!

August 11, 2023

Great. Ken kept me updated on what was going on with my care, expected wait time. More

by rn495so
Recommend Dealer
Yes
Employees Worked With
Kenneth Begeske
Report | Print
Aug 11, 2023 -

rn495so responded

Great communication

Aug 14, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

August 11, 2023

The check was a little slow with only one person doing the check in. After that all went smooth and quick. I had the same procedure done in Florida on the ‘18 sonata we own. I wasn’t informed like I was a More

by jymek
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
Aug 14, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 11, 2023

Family Hyundai the best for my first visit because of Service Man Kenneth B’s Presence More

by Tobyjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth B 10👍
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Aug 14, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

August 10, 2023

Not happy that I had no fuel in my tank after service was performed. Had over a half a tank when brought in and barely enough to get to a gas station. More

by Lori Youngwirth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Aug 10, 2023 -

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 10, 2023

Everything was quick and professional. The young man that helped me professional and courteous. My experience was great. More

by Stephanie Lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
Report | Print
Aug 11, 2023 -

Family Hyundai responded

Thank you so much for your excellent review, Stephanie! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

August 10, 2023

Very. Efficient , helpful and pleasant staff Service department staff were very helpful and attentive to the customer. More

by DIANEMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Family Hyundai responded

Thank you, Diane! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 10, 2023

Mike majors and his team are amazing. The service department is really thorough. I will only buy from Hyundai More

by greeneclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Family Hyundai responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 09, 2023

Great service from family Hyundai. Fast and affordable, best place to get top tier service for your vechile More

by cornellhawkins2099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 09, 2023

The team members here do really great work and the customer service is extremely exceptional!!! More

by sykwhite51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
Aug 09, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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