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This rating includes all service center reviews, with more weight given to recent reviews.
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5,592 Reviews of Family Hyundai - Service Center
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September 01, 2023
When it comes to service on a warranty vehicle they are very prompt. I've never had an issue with a warranty service, and quite frankly I've never had a major issue mostly recall issues which is beyond the very prompt. I've never had an issue with a warranty service, and quite frankly I've never had a major issue mostly recall issues which is beyond their control. The service people are very polite and respectful and try to solve any problems that come up. Services always done promptly, and I usually pick up my car that day that I bring it in. Overall I give the surface Department two thumbs up. More
by JJLIVINGLARGE
Verified Customer
August 31, 2023
They are always pleasant. Work performed is thorough. Helpful in getting you transportation if service is lengthy. Work performed is thorough. Helpful in getting you transportation if service is lengthy. More
by PAMELA.STACH
Employees Worked With
August 31, 2023
EXCELLENT CUSTOMER SERVICE! CONSISTENT UPDATE ON VEHICLE REPAIR STATUS! PERSONALIZE ATTENTION TO CUSTOMER REPAIR ISSUES & CONCERNS!! GREAT PROFESSIONAL KNOWLEDGABLE STAFF! REPAI CONSISTENT UPDATE ON VEHICLE REPAIR STATUS! PERSONALIZE ATTENTION TO CUSTOMER REPAIR ISSUES & CONCERNS!! GREAT PROFESSIONAL KNOWLEDGABLE STAFF! REPAIRS DONE RIGHT! More
by Sagw
Employees Worked With
Other Employees :
MATT CASEY MIKE AT VEHICLE CHECKIN AND MIKE AT FRONT DESK AND JOHN THE SERVICE TECH WHO PERFORMED REPAIRS ON VEHICLE
August 31, 2023
Muy contenta con la atencion de mi vendedor, atento a responder todas mis dudas...fue una buena decision al comprar en Family Hyundai Yo recomiendo pregunten por Omar Martinez un exelente vendedor responder todas mis dudas...fue una buena decision al comprar en Family Hyundai Yo recomiendo pregunten por Omar Martinez un exelente vendedor More
by SANCHEZ6621
Employees Worked With
Omar Martinez
August 30, 2023
The service reps (the young man and women)were very courtesy and friendly. I apologize for not remembering their names. courtesy and friendly. I apologize for not remembering their names. More
by scorpio2
Employees Worked With
Other Employees :
I'm so sorry for not remembering the young lady who worked with Colin
August 29, 2023
Hyundai is awful. Service is poor at best. Your car breaks has to be towed and they tell you it’s going to be 40 days before they can even look at it. I would never ev Service is poor at best. Your car breaks has to be towed and they tell you it’s going to be 40 days before they can even look at it. I would never ever recommend this dealer or brand to anyone. I’m in the process of getting rid of mine just because of the poor service and poor quality. HYUNDAI AND THIS DEALER ARE JOKES. DON’T BUY FROM THEM!! More
by CAITLIN.SEPESSY
Employees Worked With
Don’t know but none have been great
August 28, 2023
Awful experience. Inefficient. Rude, supervisor included. I will never return. This will be my 1st and last Hyundai due to this experience. Inefficient. Rude, supervisor included. I will never return. This will be my 1st and last Hyundai due to this experience. More
by josabatini
Employees Worked With
August 27, 2023
Sometimes the hold time on the phone can be a little excessive but I'm always satisfied with the level of service. excessive but I'm always satisfied with the level of service. More
by KIMMIEPHILLIPS
Employees Worked With
