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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,818 Reviews

5,818 Reviews of Family Hyundai - Service Center

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November 20, 2019

Great service always recommended it to family members and friends always on time Tom always will recommend if any issues need to be taken care of thanks Tom More

by ANGELMARTIN911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 21, 2019 -

Family Hyundai responded

Thanks for your positive feedback and for mentioning Tom, we appreciate it!

November 20, 2019

Recent visit Good, very professional, nice people....too expensive. Crystal and Tom were, as usual, very nice people to deal with. Average is a two=hour wait for o More

by JIMMYG53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal, Tom Salin
Nov 21, 2019 -

Family Hyundai responded

We would like to thank you for your recommendations and for this amazing review. Thanks for mentioning both Crystal and Tom, we appreciate it.

November 20, 2019

Great service experience..Tire warranty So glad I had my tire warranty..6 months in and my Tucson needed a new tire ..ordered and installed next day ..$0 out of pocket cost More

by LMFOSTER460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Nov 21, 2019 -

Family Hyundai responded

Thanks for your detailed feedback, we appreciate it!

November 20, 2019

60,000 miles inspection and maintenance. Completed the maintenance with with ease. Tech did find some problem with two of my lug nuts and broken stud and were replaced. Replace my wind shie More

by SAN1151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Duran (service) , Hector (tech)
Nov 21, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai! We are thrilled to hear that your experience at our dealership was wonderful.

November 20, 2019

Always nice people to do business with. Every encounter I've ever had with Family Hyundai has always been positive. They really care, and are ready go above and beyond. Keep up the great wor More

by Richard 19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin, Kelly Kuckelman
Nov 21, 2019 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

November 19, 2019

great customer service Colin was great to work with. He's outgoing, understanding, patient and knowledgeable. He took the time to answer all of my questions, even those not More

by PREDD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Family Hyundai responded

We are so glad to hear that Colin was able to assist you and make your experience a positive one!

November 19, 2019

Scratch Repair Austin went above and beyond on repairing a scratch on a brand new car. It happened in the car wash and they sent it out for a full repair and paint More

by APRIL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Nov 21, 2019 -

Family Hyundai responded

We are happy to hear that Austin was able to make your experience at Family Hyundai a positive one! Thanks for your feedback.

November 19, 2019

Great service The service was excellent, the overall experience is always great, the overall team really cares about my car ,they truly make you feel important. Gre More

by HENDERSONROBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Family Hyundai responded

Thank you for your kind words! We appreciate it.

November 18, 2019

15000 mile check My experience was great! Everyone is very professional and makes you feel welcomed. The wait was not long and my car came back all nice and clean. More

by EYOUNGREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Nov 18, 2019 -

Family Hyundai responded

Hearing that you had a great experience is the best thing we could hope for! Thanks for sharing!

November 18, 2019

Vehicle condition is worst Hyundai put a new transmission in my 2013 Hyundai Sante Fe Sport Turbo. The vehicle sounds raggedy when I start and it’s vibration in my feet while dr More

by PROSPERNOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Ramocki
Nov 21, 2019 -

Family Hyundai responded

We are sorry to hear about the performance of your vehicle. Please reach out to our Service Manager, TJ Schmitt. You can reach him at 888-834-9474.

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