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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,590 Reviews

5,590 Reviews of Family Hyundai - Service Center

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November 20, 2023

Great service nice people exceptional service is a very nice person very helpful happy person Love Her Style and she show me everything in the car thank you God bless More

by tews51758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

November 20, 2023

Great people, great service and very good follow through. Service managers. We’re very knowledgeable More

by RHABER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

November 20, 2023

They are professional, knowledgeable and treat their customers very well. They are easy to deal with and follow up on their service. More

by mmakhamre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 18, 2023

Easily one of the best, if not the best, dealerships around!!! Staff and service are top notch all the time! More

by PAULIEB421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

November 17, 2023

The only problem is trying to get an appointment here , it’s easier and more convenient to drop it off the night before and pick it up when it’s ready the next day . More

by fcahue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Nov 19, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again.

November 17, 2023

dropped off car for oil change because appointments were a month away. got it done in less than half the day More

by cmongaraz
Recommend Dealer
Yes
Employees Worked With
mike
Nov 19, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

November 14, 2023

The salesman are extremely helpful and kind Pleasant considerate and very friendly. Very knowledgeable and able to answer all of my questions More

by JUDYGAIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Powers, Cole Nicholson
Nov 14, 2023 -

Family Hyundai responded

Judy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

November 14, 2023

Good service and friendly staff. Service done in a timely manner. Will be coming back. More

by CJONES736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 11, 2023

Hyundai kept our vehicle for 2 days and never performed the service that they say was required which was a oil consumption test , the truck was left there on November 9, 2023 and on Saturday November 11 2 More

by Rosalind
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other Employees : Matt
Nov 15, 2023 -

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Rosalind, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 11, 2023

I was very worried when my service advisor retired that I wouldn’t receive the excellent service I was always given. ( He was the reason I bought my second Hyundai from Femily.) My new advisor Mike Majors wa More

by BOBBEE160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Mike was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bobbee, please let us know.

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