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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,829 Reviews

5,830 Reviews of Family Hyundai - Service Center

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February 02, 2020

Took car in for oil change. Went fast. Good service. Always go here for service. Nice staff to do business with. And car is always washed after service More

by Barbiee13
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Family Hyundai responded

Your business means a lot to us! Thank you for your kind words.

February 01, 2020

Required maintenance Wanted wiper blades replaced. Quoted a price of $42. I wish they were aware this is warranty replacement for my vehicle. Next time I guess. More

by lbndg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Feb 05, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai! We look forward to assisting you in the future.

February 01, 2020

Awesome Did a walk in on an oil change and it was time for tire rotation also got it done and I was on my way home. Pleasant experience and my salesperson. L More

by 1212colette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ramocki
Feb 05, 2020 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

February 01, 2020

Tom is always great! I needed to get my tires checked this time and he was very accommodating. He is very kind, patient, and helpful. More

by AmandaS
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 05, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai! Your business means a lot to us.

January 31, 2020

Not sure why I keep coming back...All oil changes take 1.5 hours when I have an appointment or if I just drive up. More

by JILLSUCHOMEL
Recommend Dealer
No
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Family Hyundai responded

Thanks for sharing your feedback. Please feel free to reach out to TJ, the Service Manager. You can reach him at 888-834-9474.

January 31, 2020

service was great as usual service was quick as usual. service was fast and courteous. i can not say any more about the service dept. because it is hard to say great in 25 word More

by loriez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 05, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai! Your business means a lot to us.

January 30, 2020

Easy appointment scheduling. I liked the reminder messages that were sent. No up-selling. Very pleasant experience I would return for any additional services needed More

by Jzieler
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 05, 2020 -

Family Hyundai responded

Thank you, we appreciate your kind review!

January 29, 2020

Quick, helpful, courteous Service is usually quick with an appointment. Staff and technicians are friendly, helpful and courteous. Very helpful with any questions and concerns More

by sours5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ramocki
Jan 29, 2020 -

Family Hyundai responded

Thank you, your business means a lot to us.

January 29, 2020

service Had appointment for a oil change. Arrived early/pulled in car/Mike took car/met me in the office/asked what I needed and explained. Took me about hou More

by Flicka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was a Mike but cant remember last name
Jan 29, 2020 -

Family Hyundai responded

Thank you for the detailed review! We appreciate it and are happy to hear that Mike was able to assist you.

January 29, 2020

Crystal our service rep treated us very well. We brought our new car in for a recall and it was finished in less than an hour. Great service great service employers. More

by Joe K
Recommend Dealer
Yes
Employees Worked With
Crystal
Jan 29, 2020 -

Family Hyundai responded

Joe, thanks for your kind review and for mentioning Crystal! We are happy to hear that she was able to make your experience so great.

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