Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Family Hyundai - Service Center

Tinley Park, IL

4.3
5,617 Reviews
Call Service Center (708) 444-7100

5,618 Reviews of Family Hyundai - Service Center

Sort by
February 12, 2022

Al took care of things. Service kept me informed of when car would be ready and filled my wiper fluid and checkEd that I was satisfied. More

by DWEIL1123
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaclyn
Report | Print
Feb 14, 2022 -

Family Hyundai responded

Thank you so much for your kind words for Al, and for taking the time to leave us this wonderful feedback!

February 11, 2022

Great service, the staff very polite and friendly. In and out in a timely manner including a car wash. More

by ABROCKI020
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 11, 2022

Arrived 0715, check-in 5 mins, completed in approx, 1 hr. Car returned with oil changed and freshly washed Great waiting area and facility. More

by OPEN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 11, 2022

Colin very helpful, very polite, reasonable wait time for what was being done to vehicle More

by Chilipepper5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Colin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 11, 2022

Colin is the best always going out of his way to take care of us! Al is great also! Carlos is our excellent salesman!! More

by Jprado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Report | Print
Feb 11, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

February 11, 2022

Service department does not value Hyundai customers. I was sent on the run around to be serviced. Being asked to locate all oil change receipts over the course of 7 years just to begin providing service f More

by tequilajohnson22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
TJ Schmitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure but there was a woman in service., Tom Salin, Eric Kratschmer
Report | Print
Feb 28, 2022 -

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 11, 2022

Very nice service nice people went in for service didn’t take but a few minutes and I love my car More

by Phyllis
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Majors
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2022 -

Family Hyundai responded

Phyllis, thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 11, 2022

Service was done expeditionly with kind and courteous treatment from your service representatives other staff More

by FASHONPO105
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 10, 2022

The people at the dealership where very kind and polite and very helpful awesome experience More

by DAWNWILLWE9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
Feb 10, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 10, 2022

Whenever I have to bring my car in I am taken care of first class and never have any worries. More

by coachkent24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

1
...
295
296
297
...
562