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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,616 Reviews

5,616 Reviews of Family Hyundai - Service Center

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February 19, 2022

This Hyundai dealership is the best one, I’ve been going here for ten years and they have taken care of me time after time ! I plan on going here for a long time More

by chrisdcruz0129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 20, 2022 -

Family Hyundai responded

Thank you, Chris, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 19, 2022

Service staff were courteous and pleasant. Service performed on my car was completed very promptly More

by lizzie0313
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NA
Feb 20, 2022 -

Family Hyundai responded

We appreciate your business, Lizzie, and our team looks forward to serving you again soon!

February 18, 2022

Very nice and helpful service people, especially Tom S. I have serviced all six of my Family Hyundai vehicles here. More

by DEBANNCAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Feb 19, 2022 -

Family Hyundai responded

We are very happy to hear that Tom and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 18, 2022

I was very satisfied with every aspect of this appointment! The staff was very friendly!! My car was worked on in a very timely manner! They checked everything over and did all the necessary wor More

by patti.quebbeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Feb 19, 2022 -

Family Hyundai responded

Thank you, Patti! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 18, 2022

I excelente work n treatment , never changes on the past 10 years , never had a complaint n hope have one on the Next 10 More

by Morena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 19, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 17, 2022

Friendly service, provided complete details regarding car needs and easy relaxing area for customers to wait for their car while being serviced.. More

by Cynthiarob5832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 17, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department. We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 17, 2022

They communicated through out the process. Speedy check out, friendly staffs and helpful and fast More

by koostay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Scott was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 17, 2022

Thank you to Colin and his team. Always very efficient and friendly. Colin is a wonderful asset to Family Hyundai. Family Hyundai is the best! More

by megara510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Feb 17, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Colin and his team here at Family Hyundai.

February 17, 2022

Matt was very pleasant and understanding. I give him 5 stars. I dont feel the repair employees even read the paperwork listing issues. First visit they never fixed a small issue. Next to More

by Nnolan6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Consultant Matthew Casey
Mar 06, 2022 -

Family Hyundai responded

Providing a positive service experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 17, 2022

Great service as usual! Its always a Great feeling going to a place knowing that your car is going to be well taken care of! Tom is one of the Best Service Guys you got! More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 17, 2022 -

Family Hyundai responded

Rich, Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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