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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,616 Reviews

5,616 Reviews of Family Hyundai - Service Center

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March 02, 2022

place is packed most of the time and the sales people don't care. They'll just talk fast and not let you finish ur thought just to shut you up More

by DONNA.ETHERIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Family Hyundai responded

Donna, thanks for sharing your thoughts about your experience with Family Hyundai. We take all reviews seriously and will share your comments with the team.

March 02, 2022

Always quick if I’m the first one at the door in the morning to get my oil changed. More

by Torts1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Mar 03, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 01, 2022

I had to wait months to get in for service. No one went over the list of services performed when I picked up my car. I had to follow up with a call to verify what was and what was not completed More

by K8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Mar 18, 2022 -

Family Hyundai responded

Thank you for taking the time to write a review for us. Can you please give me your information (name and phone number) so that I can have someone reach out to you and help to straighten this out? Thank you, Graham

March 01, 2022

Service was friendly, professional, timely and the place was clean. The only thing I wasn’t crazy about was I had to wait 4 plus weeks for an appointment. More

by MH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The man that drove me home because it was going to take a while, I don’t remember his name… very nice and friendly., Tom Salin
Mar 01, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

March 01, 2022

Since day One of my purchase I’ve been satisfied with every service they have given me - Al, Tom, Mike and PJ are outstanding ! Very happy here I’ll be referring any family & friends that are looking fo More

by Eil.centeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, PJ Smith
Mar 01, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Mar 01, 2022 -

Eil.centeno responded

It’s a pleasure !

March 01, 2022

Great service! TJ is very helpful. He respects my time and always makes sure I don't wait super long when I come for an oil change with my kids. Thanks TJ!! More

by HEREIAM1618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 01, 2022

The service department is very courteous and accommodating. Al Pellizzeri is also worth his weight in gold, Family Hyaundai is lucky to have him!! More

by Marystaisiunas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Feinberg
Mar 01, 2022 -

Family Hyundai responded

It has been a pleasure serving you, Mary. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 01, 2022

Each time we bring our car to Family Hyundai we receive excellent, friendly and timely service. More

by hutson6229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Mar 01, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 01, 2022

For taking the extra time to look into if warranty was available for my paint issue More

by awfiedor
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Mar 01, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 28, 2022

Service is always great. I am glad at how well the writer communicates with me about my vehicles issues. More

by JFEINBERGARMY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

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