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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,611 Reviews

5,611 Reviews of Family Hyundai - Service Center

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May 26, 2022

Everyone there are great Service is second to none. Thansk Tom Mike Crystala d Al More

by davidmasada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal , Tom Salin
May 27, 2022 -

Family Hyundai responded

David, Thank you for taking the time to share your thoughts on working with Tom, Mike, and our team. We're glad to hear we delivered such a great experience!

May 26, 2022

Great experience, great car , the G-70 performs extremely well , just like Family Hyundai. Couldn’t be happier. More

by johnsabeysr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson , Eric Kratschmer
May 27, 2022 -

Family Hyundai responded

John, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 25, 2022

I want to acknowledge Lydia in Service she went above and beyond to help me with my navigation update!!!! Please let her supervisor know!!!! More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lydia -5 star
May 26, 2022 -

Family Hyundai responded

It's great to hear that Lydia was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 25, 2022

They were very informative about what was going on with the car. They were very nice More

by Mmcgrath1679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney, Joe Panici, Eric Kratschmer
May 26, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 25, 2022

Minus the shuttle ditching us last visit they are good. Need more mechanics. And more appointments More

by AVAVERO3599
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Family Hyundai responded

Thank you so much for your feedback. We apologize for the mishap with the shuttle and will share your comments with the team.

May 25, 2022

I may not always like the amount I spend at times but I always get quality & respectful service here. I will always choose this as my home location for my Hyundai! Thank you FAMILY HYUNDAI More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
May 26, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 25, 2022

When I purchased by Palisade 2/22/2020 I was told I have complimentary maintenance for 3 years or 36k miles. No asterisk or disclaimer was mentioned at the time. On yesterday I was told I had to pay for my More

by BYRON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall
May 26, 2022 -

Family Hyundai responded

Thank you for this feedback. We will share your comments with the sales team. We hope to continue having you as one of our valued customers for many more years to come!

May 25, 2022

They are an awesome team. Very friendly and the service is great. Would highly recommend to everyone. More

by Bachnich98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
May 26, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 24, 2022

After two Horrendous experiences at two other dealerships attempting to purchase a 2022 Hyundai Tucson the sales people I Family Hyundai made it a very Pleasurable experience, my hats off to the sales team. More

by bstrzel22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience, and we hope you enjoy your new Tucson!

May 24, 2022

Very courteous and responsive to my concerns and needs. It took nearly 2 months to get an appointment, but this is a well run facility More

by Scooncy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
May 24, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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