Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
5,610 Reviews of Family Hyundai - Service Center
Sort by
August 11, 2022
Absolutely the worst service I have ever received. They promised to service my car in one day. I was fine leaving my car for a day and pick it up the next day. The next day came around and I never rec They promised to service my car in one day. I was fine leaving my car for a day and pick it up the next day. The next day came around and I never received a call. When I called the service desk they kept transferring my call until I received a voicemail. Then I never got my call returned. The day after that I went into the dealership, and kept getting the run around about my car. I asked to speak to a manager and when the associate when to grab the manager, the manager said tell him it's not ready and that's the best answer he will get. When I came back the next day, the associate was being rude and kept giving me attitude about my car not being ready. It has now been SEVEN DAYS, since I dropped off my car. Never once did I get a call about an update. I went to go get my car, because at this point I'd rather drive a car that hasn't been serviced then deal with them again. DO NOT BUY YOUR CAR FROM HERE AND DO NOT SERVICE YOUR CAR HERE. More
by themiz123
August 11, 2022
Fast, Friendly, right attitude,, solve issues quickly, clean fast friendly right attitude solve issues quickly clean fast friendly right attitude solve issues quickly More
by kevinwalsh500
Verified CustomerEmployees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
August 11, 2022
Tom Salin, service advisor was excellent! Very polite ,professional and efficient. He made my experience wonderful! He is an asset to Hyundai !! Thank you , InsookJung Very polite ,professional and efficient. He made my experience wonderful! He is an asset to Hyundai !! Thank you , InsookJung More
by ISJUNG9
Employees Worked With
Tom Salin
August 10, 2022
Courteous and friendly service. Clean and professional environment. My car was ready in a timely manner and I was provided with a ride to and from my home. Clean and professional environment. My car was ready in a timely manner and I was provided with a ride to and from my home. More
by jperovich
Employees Worked With
Jahia Miller
August 10, 2022
Everything was fine. I was out faster than I thought. Only thing is that I was told my vehicle was vacuumed but it wasn't. I was out faster than I thought. Only thing is that I was told my vehicle was vacuumed but it wasn't. More
by JCLAYTON1976
Employees Worked With
August 09, 2022
Your dealership denied me a defective/recall on the motor of my car. It doesn’t matter if I’m the second owner or not, the warranty should still apply and the defective motor should be replaced with a new on of my car. It doesn’t matter if I’m the second owner or not, the warranty should still apply and the defective motor should be replaced with a new one. This is completely unacceptable More
by FLEX3356651
Employees Worked With
August 08, 2022
Efficient, kind, fast, and they listen to what we needed repaired. And they helped facilitate all services! repaired. And they helped facilitate all services! More
by rasmith927
August 08, 2022
I've been to Family Hyundai ever since I purchased my second truck back in 2008. I will definitely keep coming back for service, and I'll probably be purchasing my next car there as well. second truck back in 2008. I will definitely keep coming back for service, and I'll probably be purchasing my next car there as well. More
by karynmaskall
