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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,610 Reviews

5,610 Reviews of Family Hyundai - Service Center

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August 22, 2022

I go for oil change all the time and they are very fast at getting things done. Love this place More

by SARANEUBAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Aug 23, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Sara, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

August 22, 2022

They treat you with respect and patience i am always kept up with what’s going on with my truck More

by CWAYNE2772
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 22, 2022

Prompt and courteous service. Very busy service area but let you know what to expect More

by GMARK87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Aug 23, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

August 22, 2022

They were a pleasure to work with and was able to get my engine replaced under an extended warranty on my 2012 Tuscon More

by Mamaondarun03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 21, 2022

Customer service was great she answer all my questions about the service and I was satisfied More

by VERAJTILLMAN0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahila
Aug 22, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 21, 2022

Colin was very helpful, considerate and knowledgeable. He know I needed the car back that day but as it turned out it wasn’t going to be ready. Tech didn’t want to rush the job because car was old. Was g More

by joseb40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 21, 2022

I have been going to this dealership for almost 20 years and have never been disappointed! They have a great staff, professional, helpful and have answers for all my questions. I would refer anyone to use F More

by Rjoneserin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin, Joe Panici
Aug 22, 2022 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

Aug 22, 2022 -

Rjoneserin responded

I have been going to this dealership for almost 20 years and have never been disappointed! They have a great staff, professional, helpful and have answers for all my questions. I would refer anyone to use Family Hyundai, there the best.

August 20, 2022

Work was completed. Warranty granted, car seems to ride well. I appreciate the staff and opportunity for them to fix my car. More

by TRINERBARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 20, 2022

Service employee Colin was personable and helpful. Car was washed and vacuumed, but radio was turned on and driver's seat was repositioned from how I left it. This was my first visit to Family Hyundai More

by John Kirkton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Family Hyundai responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

August 20, 2022

All service consultants are always nice and friendly. Work performed has always been great. Never a problem. More

by Garyyaccino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Aug 22, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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