Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
5,813 Reviews of Family Hyundai - Service Center
Sort by
Verified Customer
October 07, 2022
Service attention is not nearly as good as sales attention. Would appreciate same level at service. attention. Would appreciate same level at service. More
by KLATTZ
Employees Worked With
October 07, 2022
The wait was longer than 3 hours for a tire change and I did not get a ride home ridiculous I don’t like after sales service did not get a ride home ridiculous I don’t like after sales service More
by SYED.Y.JAMIL
Employees Worked With
October 07, 2022
What a place for auto service customer service is at its best management ,sales service writers you named it !! best management ,sales service writers you named it !! More
by m.branch2345
Employees Worked With
October 07, 2022
Great place for service if you feel like waiting 2 months for an appointment. I was told they would provide software update during oil change but that didn’t happen. for an appointment. I was told they would provide software update during oil change but that didn’t happen. More
by DPR
Employees Worked With
October 07, 2022
Jahia rocks! She gets 1000 stars from us. Always a smooth process at Family Hyundai. She gets 1000 stars from us. Always a smooth process at Family Hyundai. More
by wallywaldorf22
Employees Worked With
Other Employees :
Jahia Miller, Tom Salin
October 06, 2022
My representative that helped was very helpful and I was able to get out in well under 2 hours which was what I was told the original wait time was. able to get out in well under 2 hours which was what I was told the original wait time was. More
by jstewart855
Employees Worked With
Jahia
October 06, 2022
Your customer service is terrible. Unable to schedule maintenance for my car because you didn’t answer my call 6 times over a 3 week period. Left voicemails each time with no return ca Unable to schedule maintenance for my car because you didn’t answer my call 6 times over a 3 week period. Left voicemails each time with no return calls to schedule service. So I drive 45 minutes to show up to get an oil change and only able to get service after talking to a manager who seemed like he didn’t care to be there. Wouldn’t even turn around to talk to me and was very rude in our interaction. I will not be buying my next car from this dealership More
by PDagys
Employees Worked With
Don’t know name of manager
