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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,610 Reviews

5,610 Reviews of Family Hyundai - Service Center

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September 18, 2022

Took car in for oil change and any manufacturer scheduled maintenance. Did not have an appointment so I left car there. Wasn’t expecting it to be done until late afternoon. Pleasantly the service writer, Bri More

by CLANNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Schultz
Sep 19, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 18, 2022

The girl working there helped me a lot. Very good and everybody is super nice More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Sonata Bartkus, Shannon Garreffa
Sep 19, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Ted, and look forward to your next visit.

September 18, 2022

Last service visit to dealer was for an oil change and any manufacturer required maintenance. Everyone was friendly and helpful as usual. More

by CLANNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Sep 19, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

September 18, 2022

I feel I was treated fairly. My concerns were acknowledged and scheduled maintenance and recalls were explained. More

by GLENCAM17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 17, 2022

I get great service every time their #one with me alone with there service department. More

by ARTBRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Sep 18, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Tom and our team. We're glad to hear we delivered such a great experience!

September 17, 2022

Jahia, was wonderful she followed up to make sure we were pleased and set our appointment for the next oil change. More

by Gratitude4240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahia
Sep 18, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your service feedback and rating mean a lot to us. We're glad Jahia was able to help, and we hope to see you again!

September 17, 2022

Dealership has very courteous employees. Handling of mechanical problems was explained and covered under the wonderful warranty. Other dealerships are closer but we always will choose Family More

by Rosse742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 17, 2022

I have been coming here for many years and had nothing but a great experience. More

by DOREEN86566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Sep 18, 2022 -

Family Hyundai responded

Doreen, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2022

The only problem is it seems as though the repair rates are extremely high, also it feels like your going through some sort of arbitrage with negotiator explaining the procedures for pricing . Other than t More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I was there for a recall and didn’t actually the people working on my vehicle.
Sep 19, 2022 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that your repair was done well and in a reasonable time frame. Thank you again for choosing Family Hyundai, Chuck, we look forward to having you as one of our valued customers for many more years to come!

September 16, 2022

I really love going to this dealership because it's convenient for me having early appointments and they are always on time. More

by JGBLESSED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Sep 18, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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