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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,610 Reviews

5,610 Reviews of Family Hyundai - Service Center

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September 23, 2022

I love Family Hyundai! Bryan was my service agent! He was good with his customer service! I always enjoy the service at Hyundai! Thanks Family staff! More

by KATBRAT87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Sep 25, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. Bryan and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 23, 2022

Excellent customer service rep assisted assisted us with our vehicle She was very knowledgeable, helpful and customer oriented. More

by DGPUFUNT
Recommend Dealer
Yes
Employees Worked With
Courtney Mearns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonata Bartkus, Octavien Johnson, Shannon Garreffa, Haley Nebelski
Sep 25, 2022 -

Family Hyundai responded

Thanks for sharing your experience with Family Hyundai. Octavien, Courtney, and our team appreciate your business and hope to see you again soon!

September 23, 2022

Excellent customer service! Jahia Miller was courteous and professional. A great representative of your business! More

by Dmle13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahia Miller
Sep 25, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! Jahia and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 23, 2022

Brought the car in for service. Tom Salin is always so great to work with Car was done when it was promised. Thanks again Tom. More

by Debbielarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Sep 25, 2022 -

Family Hyundai responded

Debbie, We are very happy to have provided you with such a positive experience! Tom and our team sincerely value your business and look forward to your next visit.

September 23, 2022

I am letting you know that I appreciate the service I received from Jaguar She even went out to car with me to show me my answer. More

by RYBICKI1144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahia
Sep 25, 2022 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jahia met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 23, 2022

Brought my G70 in for service. Although I had to wait a bit to drop it off…. Colin was extremely nice and accommodating. He worked fast and efficient to get me on the road. He is a More

by MH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

September 22, 2022

I was greeted well and taken care of the hold time by the service staff. I told them about a recall and it was taken care of. Great service! More

by bsvakogu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 22, 2022

I was satisfied with the service but not the end price of the vehicle. However I very happy with the car More

by RDB.BURNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Sep 25, 2022 -

Family Hyundai responded

We are very happy to have provided you with such good customer service! We sincerely value your business and look forward to your next visit.

September 22, 2022

The service department at Family Hyundai has always been the most friendly, efficient and knowledgeable of any other dealership service department I’ve been to. I look forward to bringing my vehicles to the More

by DHRUBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Sep 25, 2022 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 22, 2022

Appts have to be scheduled months in advance even just for an oil change and the wait for the service has become too long. More

by Gabbyterra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.

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