Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Family Hyundai - Service Center

Tinley Park, IL

4.3
5,832 Reviews
Call Service Center (708) 444-7100

5,832 Reviews of Family Hyundai - Service Center

Sort by
December 02, 2022

I thought the service for 9 months was free with the lifetime warranty yellow book. I was 80 dollars wrong More

by JPBURGESS84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
Dec 02, 2022 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 02, 2022

Our salesperson AUSTIN was AWESOME! So easy to work with. I would highly recommend him. More

by DMF7220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Panici, Austin Osabuohien
Report | Print
Dec 04, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 02, 2022

I was pleasantly surprised with everything. Especially with poor previous communication in the past year not being able to get an appt scheduled even though I purchased my car at your dealers More

by rjc5255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

December 02, 2022

Easy to talk to and pleasant personnel. They keep you informed on everything about the car. More

by DJFARN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who it was
Report | Print
Dec 04, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 01, 2022

Your facility provided friendly service in an efficient manner. The price was decent and there was no pushing for extra purchases. More

by lmikaitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Dec 01, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 01, 2022

Wonderful experience. The staff was knowledgeable and helpful through the entire car buying process! Would highly recommend Family! More

by stephanietamayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 01, 2022

It's very nice to see the leadership of the employees and the service is excellent 👍 More

by danielfleming1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2022 -

Family Hyundai responded

Thank you so much for your kind words, Daniel, and for taking the time to leave us this wonderful feedback!

December 01, 2022

Very professional, friendly. Bryan kept me up to date as ti what was needed. Thanks. More

by LINDABARBEE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Schultz
Report | Print
Dec 01, 2022 -

Family Hyundai responded

Thank you for your business and this review, Linda. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Dec 01, 2022 -

LINDABARBEE19 responded

Family Hyundai is the best!!

December 01, 2022

Great service! !! Professional, yet friendly care, completed in a timely manner! My car was finished when promised! Will definitely keep coming. More

by LOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 01, 2022

Went 4 days with no response to scheduling an oil change, when finally reaching the service department earliest appointment for the oil change was over a month later. More

by Jmcpacking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2022 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

1
...
184
185
186
...
584