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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,819 Reviews

5,819 Reviews of Family Hyundai - Service Center

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December 30, 2022

Service advisors are very thorough and informative about the status of your vehicle. They are also thoughtful of your time. Their work is always exceptional. More

by plparrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Dec 31, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

December 30, 2022

I came in for a recall for my Sonata. Waited an hour and then was told they needed to order a part. I would have thought after Hyundai knowing I needed a part as part of the recall it w More

by Ritapruis
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan ??
Jan 01, 2023 -

Family Hyundai responded

Rita, Thank you for your service review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 30, 2022

I always have the best service, i have been going with you for more than 10 years always satisfiedc this time I was not to happy about the waiting to get a appointment, yo long , service great see you ne More

by Petunia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and we apologize for the long wait to get an appointment. We do look forward to serving you again in the New Year!

December 30, 2022

I will alway bring my car to family and Hyundai this is where I purchased it is well with my car serviced and I always get very good service when I bring my car here for recall or change tires battery plac More

by tracy_harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

December 30, 2022

Fast and courteous. They check my car bumper to bumper and the prices are affordable More

by BOUCHEEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

December 29, 2022

Has always stood behind their service and have always given us the best prices when purchasing a new vehicle , our family has purchased 6 vehicles in the last 7 years More

by Chrisroche90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Dec 30, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 29, 2022

I came in for tire pressure light and maintenance notice. I took car in and they were able to accommodate both issues. More

by LORIEM124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

December 29, 2022

Brian was very helpful they are fast efficient I depend on Hyundai to keep my car in shape for safe driving More

by ZILINSKASED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz. Five stars
Dec 29, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 29, 2022

The service is great at Family Hyundai. The problem is getting in touch with the tech rep. I left 4 messages over 5 hours before my tech rep returned the phone call. I realize that they More

by cpg721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 29, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2022

Need more ventilation to operate cars Cannot breathe in there smell like oil. Inside. Ventilation. Ventilation More

by JERRYKAIGLERSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack
Dec 30, 2022 -

Family Hyundai responded

Thank you for your business and this review, Jerry. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

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