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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,603 Reviews

5,603 Reviews of Family Hyundai - Service Center

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January 19, 2023

Family Hyundai is a exceptional dealership. Friendly, ourteous, professional, and very helpful. Tom Salin is always great in service and Big AL in Aftermarket is equally wonderful. This dealers More

by BERNARDCONLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 20, 2023 -

Family Hyundai responded

Thank you so much for your excellent review, Bernard! We are so glad that Tom had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 18, 2023

The service is real nice down to people that know their work and their job and qualifies to help the customer with anything assistance to the help of the customer's car relating to them in need of answeri More

by EWINGDELSHEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 18, 2023

Everyone was very nice and professional, and I did not have to wait long for service to be done. More

by AMIYASIMANTELBSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 16, 2023

Family Hyundai has always been my go to dealership. Excellent customer service.every time I’m here. More

by BARTEAGA09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Jan 17, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We look forward to having you as one of our valued customers for years to come.

January 16, 2023

They have been consistently prompt with my services and helpful in explaining work needed. Thank you. More

by gerogy1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Jan 17, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and five-star rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 16, 2023

I was able to get everything that was needed to keep my vehicle running smoothly. Colin always provide excellent customer service to me in spite of his workload More

by angela67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jan 17, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department, Angela. We look forward to sharing your compliments with Colin, and our crew. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

January 16, 2023

Always a pleasure having my car serviced at Family. The staff is so friendly and and the techs are quick and efficient. More

by COLLEEN1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

January 16, 2023

Collin was very courteous. Great customer service and I didn’t have to wait a long time before my car was ready. My wait time was less than an hour. Thank you Family Hyundai…wi More

by williams1international@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Family Hyundai responded

Thank you for taking the time to leave us this fantastic five-star review. We are very happy to hear that Colin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 16, 2023

I really enjoy the service and dealing with my service person Tom S. I have worked with him for 9 years or close to. Great guy, he kept me update with my just a few weeks ago. The line went bad after 9 More

by Brenda J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 17, 2023 -

Family Hyundai responded

Brenda, It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

January 15, 2023

Dealer pays attention to customer needs and offers fair pricing on service work. Offers detailed inspection reports. More

by KGT Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Jan 16, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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