Family Hyundai - Service Center

Crystal was very helpful explaining the oil consumption test and communicating when my vehicle would be done as I stepped out of the dealership for a couple hours. test and communicating when my vehicle would be done as I stepped out of the dealership for a couple hours. More

They diagnosed the problem with my car quickly and work was done in 24 hours so I could get back on the road! was done in 24 hours so I could get back on the road! More

very good serviice, told me the amount right away,and it still was under warrenty still was under warrenty More

Positive staff that communicates well and performed the oil change for my vehicle in a timely manner! oil change for my vehicle in a timely manner! More

The paint is peeling on my hood, snd I received a Recall form about the issue. I took my car in to this dealership on 2/16/23 to have it addressed. Pictures were taken, and I was told it would be turned int form about the issue. I took my car in to this dealership on 2/16/23 to have it addressed. Pictures were taken, and I was told it would be turned into Hyundai. I heard nothing back from this dealership, so I called to check on the progress. I was told by Tom in service that there was nothing on file for my car. On 3/4/23 I took my car back in to have pictures taken again and a file drawn up for my issue. It is now 3/24/23 and nothing has been followed up on. Not sure what to do next, as the dealership has not contacted me to ket me know where the Recall stands. I would appreciate some type of follow up. Customer service appears to be lacking. More

Great service. They took me in quickly and my car was ready within an hour. They took me in quickly and my car was ready within an hour. More

Matt is the best service Manager that I ever dealt with on a job, or in personal life. He took the time with my unique situation, and took the extra steps to get the job done. on a job, or in personal life. He took the time with my unique situation, and took the extra steps to get the job done. More

The service was really good except they didn’t inform me that they did not rotate my tires. That was the only thing I was upset about. that they did not rotate my tires. That was the only thing I was upset about. More

I was traveling and engine light came on. Mike M was able to squeeze it in and was much appreciated. Thanks Ron Mike M was able to squeeze it in and was much appreciated. Thanks Ron More

My family has been dealing with Family Hyundai for close to ten years now. The service has always been good, but it just seems to get better! to ten years now. The service has always been good, but it just seems to get better! More