Family Hyundai - Service Center

Very friendly and helpful every time I go in. Always in and out within a hour. Always in and out within a hour. More

Great service as always, in and out quick, thanks again Family Hyundai service staff, new showroom looks great. Family Hyundai service staff, new showroom looks great. More

We received exceptional care from Family Hyundai, especially from Mayweather Shorter. The process was simple and efficient. especially from Mayweather Shorter. The process was simple and efficient. More

They have a good communication set up using text. Contact people are courteous and helpful. Any service work I have had done has been done well – including engine replacement and replacement of fuel Contact people are courteous and helpful. Any service work I have had done has been done well – including engine replacement and replacement of fuel pump. More

Your store was a very good. experience and thanks for the car wash and tail sign experience and thanks for the car wash and tail sign More

Always very professional and polite. Explains what they are doing to the car that day Explains what they are doing to the car that day More

Friendly customer service, nice waiting room area with snacks, WiFi and tv , my car looked nice and clean when finished snacks, WiFi and tv , my car looked nice and clean when finished More

Colin is your most valuable contributor. I would give 10/10 stars on his customer service, professional attention, and most importantly his awareness. His ability to fairly problem solve w I would give 10/10 stars on his customer service, professional attention, and most importantly his awareness. His ability to fairly problem solve was the only reason I chose to continue the maintenance schedule here for our company. Would bring in company car for services. Oil changes seems to be the only thing this service station can handle. Scheduling is too far out for more complex work. I suggest having tiered scheduled services. When a car breaks down it’s not planned. So how is a person supposed to “schedule” maintenance. Came in for an engine coil and was told “it’s a month out to get services because we have take the engine out and diagnose.” A code reader already told me it was an engine coil after I had already changed plugs/ tune up/ wiring inspection and oil change. Went to McGrath in Chicago they took out the engine coil out like a Nintendo video game and replaced it in front of me in a few hours turn around time. Under warranty, no cost. We, as a company, decided not to purchase a Hyundai fleet solely because we could not find a reliable service station. Lastly staff inside the garage have the worst manners. Honking at me to pull into garage. Telling, not asking me, to pull away from garage when there’s a line. Sincerely, I dreaded coming to this knowing the customer service experience would have this as a part of it; Every. Time. What pulled us in, is your competitive pricing on services. Keep that up - we appreciate it!! More

Awesome ,car Rides nice now,did a good job, See you in 5000 more Miles 5000 more Miles More

Very pleased with the outstanding service, the service advisor Tom was very professional throughout the visit. advisor Tom was very professional throughout the visit. More