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Family Hyundai

Tinley Park, IL

4.4
9,155 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,155 reviews

January 21, 2025

I am always very pleased with the customer service I receive at this dealership. Colin was wonderful; he was very interested in what was going on with my vehicle and very patient with explaining the pro More

by natalierush1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Natalie. We're glad to hear we delivered such a great experience!

Jan 22, 2025 -

natalierush1970 responded

Thank you😁

January 20, 2025

Multiple staff members inquired if I was being helped and were all quite friendly as I waited. Came in for multiple small rips in my drivers seat which was covered by my warranty. Faculty ensured my issue wo More

by Lynette Latocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Family Hyundai responded

Thank you, Lynette! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

January 19, 2025

Love the place and the customer service appreciate the service every visit ! Thank you and Happy New year ! More

by LCPJ2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I wasn’t there but my husband was happy with the service for my car !
Jan 19, 2025 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 18, 2025

Came in to test drive a vehicle and get a general payment estimate. Adam was very rude and dismissive. During the test drive, provided limited info on the car and barely engaged. Upon requesting payment esti More

by serenaj808
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Ghouleh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Family Hyundai responded

Thank you for bringing this to our attention, Serena, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 18, 2025

Great positive energy upon entering the dealership. Will continue doing business with you guys. Peace! More

by FRANCINESHELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, Francine, and we hope to see you again!

January 17, 2025

Customer service was great, my ride home and back was arranged and that was a huge convenience More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Ali. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2025

Easy check in, friendly greeting, comfortable waiting area. Especially grateful for the complimentary local shuttle service. More

by bert5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 17, 2025

I value the vehicle and services provided by Family Hyundai. Additionally, the warranty and service perks are second to none. More

by Steve Wolski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai, Steve! Please let us know if we can be of any more assistance.

January 17, 2025

Geat service at Family. I made an appt for oil change. Service manager Bryan checked me in. I explained I am a caretaker and have someone covering for me and asked for an More

by ALEXANDRIA411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and sorry didn't get name of friendly cashier.
Jan 17, 2025 -

Family Hyundai responded

Alexandria, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 16, 2025

Is everything is good behavior for every person and nice comiitment for costumer I like More

by xxxxalkumar.patel81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

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