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Family Hyundai

Tinley Park, IL

4.4
9,244 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,244 reviews

May 17, 2020

Car Purchaes Great Service. Larry is the best, always helps in a way that makes you feel like family. will keep going back to see him and the entire team at Family More

by ngolivito66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Family Hyundai responded

Hi, Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Larry and our team were able to help, and we hope to see you again!

May 16, 2020

I had an oil change on my car, it didn't take long at all. I had talked to Tom a wk earlier about my daughter's car. I asked to make an appt after the oil change, Tom already had one scheduled for us. Ve More

by mm.chelikas777
Recommend Dealer
Yes
Employees Worked With
Tom Salin
May 16, 2020 -

Family Hyundai responded

Thank you for the kind words for Tom! We look forward to sharing your compliments with him and the team, and please don't hesitate to let us know if we can be of further assistance.

May 16, 2020

Great helpful staff,awesome service I’m happy with my purchase and will definitely recommend this family Hyundai to my friends and coworkers, thank you More

by kstoughton1359
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

May 16, 2020

Great people to deal with. Kristi feinberg is the best highly recommended would buy from again. Love my new sante fe sel 2.4 wow More

by TAZFAM2
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Goldman
May 16, 2020 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Kristi here Family Hyundai. We appreciate your business and hope you enjoy your new Santa Fe!

May 16, 2020

Great people and service. Glad that they vacuum and wash the car. Feels good to get into a clean car. Always enjoy going there. Service people are ready to take care of you. More

by jbmoore3
Recommend Dealer
Yes
Employees Worked With
Crystal, Tom Salin
May 18, 2020 -

Family Hyundai responded

Hi, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 15, 2020

Service was good as usual but I payed more than the quoted price in the email I received also I had a 10.00 off coupon I forgot to give them More

by EDWARDLEMKE27
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Family Hyundai responded

Thank you, Edward, it has been a pleasure serving you. We truly appreciate your business! Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come.

May 15, 2020

I have always had good service at this dealership and I bought my car from here. But yesterday I had an appointment for my oil change at 2 pm and then at 305pm I seen my car sitting out there in the parkin More

by komalley8825
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
May 16, 2020 -

Family Hyundai responded

Thank you so much for sharing your review! We are sorry to hear that the wait was longer than anticipated on your most recent visit. Please don't hesitate to reach out if you would like to discuss this with us directly, and we hope you will give us the opportunity to do better next time!

May 15, 2020

The Service Manager TJ was absolutely awesome. Very understanding and very helpful once the issue was brought to his attention. Before that the service supervisor Mike and whoever he spoke to was not e More

by WMBAVONE
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan (Porter)
May 16, 2020 -

Family Hyundai responded

Thank you for your kind words for TJ! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 14, 2020

Please see below. Took care of me right away and kept me informed of what was being done to my car. Liked that I was offered a loaner and was also asked if I needed a r More

by CAROL-HANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Family Hyundai responded

Hi Carol We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 13, 2020

Could not have had a better experience! My experience last night could not have been more pleasant or flawless. Everyone was friendly and professional. Adam was great at working with me to More

by PDent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
May 13, 2020 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Adam and Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

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