Family Hyundai

I brought in my 2022 Tucson for oil change in Jan 15. I told the staff the power window locks for rear seat is not functioned, can he take a look so I can make an appointment for repair if necessary. But I told the staff the power window locks for rear seat is not functioned, can he take a look so I can make an appointment for repair if necessary. But he said the Tucson is not equipped with power window lock for rear seat. So I went home double check the car manual and sure that switches is to lock the rear seat window. What a mis-leading, his name is Kenneth Begeske. I called back to the dealer and someone helped me left a message to the manager, but no response until now. More

I thought they did a thorough job. Very nice and helpful . Everything they said they did they actually did. Unlike the other Hyndia dealership I went to before Very nice and helpful . Everything they said they did they actually did. Unlike the other Hyndia dealership I went to before More

Christopher Miller was very nice and polite. He answered my questions and made sure I was good with everything He answered my questions and made sure I was good with everything More

Unprofessional & lazy was my experience with Carlos. He gave me his card & wanted to make money off me but didn’t even bother asking my name. Didn’t even move to show me car I was looking at- sent me ou He gave me his card & wanted to make money off me but didn’t even bother asking my name. Didn’t even move to show me car I was looking at- sent me outside and said doors are unlocked so you can look. I did look & came back with questions that he couldn’t answer. I felt like he didn’t even want to be working or dealing with people, I’m in an industry where I work with people everyday-I would never treat anyone that way. More

Great customer service, clean, and friendly environment. Lots of variety of cars to pick from. Lots of variety of cars to pick from. More

Was night & day at Family, World was the worse dealer I have ever been too. Family fixed my problem made me completely comfortable & finished in a timely matter have ever been too. Family fixed my problem made me completely comfortable & finished in a timely matter More

Knowledgeable and very competent personnel with a large selection of fairly priced vehicles. The most pleasant of our car buying experiences, selection of fairly priced vehicles. The most pleasant of our car buying experiences, More

Service visit was for an oil change and the fuse recall. The job was quick as I waited and the waiting area is large and comfortable. The job was quick as I waited and the waiting area is large and comfortable. More

Friendly and knowledgeable. Worked fast to get me home and no price dickering. Top service Worked fast to get me home and no price dickering. Top service More

I've been treated well at this dealership at every level. O Jocelyn, the salesperson who sold my vehicle and my wife's vehicle was professional and perhaps the best experience I've ever had buying a car. Ma O Jocelyn, the salesperson who sold my vehicle and my wife's vehicle was professional and perhaps the best experience I've ever had buying a car. Management was very good too. More