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Family Hyundai

Tinley Park, IL

4.4
8,928 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,928 reviews

March 02, 2021

Everyone was courteous and professional. All my questions were answered and I felt secure in my purchase and all the extras that came with it More

by GFSMGR778
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Family Hyundai responded

Thank you for your review! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 01, 2021

George was the best!! He was very helpful, friendly and got me the best price on my SantaFe!! The environment at the dealership was very friendly and very clean!! More

by SHERRYDEVOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Mar 01, 2021 -

Family Hyundai responded

Thank you so much for your kind words for George, and for taking the time to leave us this wonderful feedback. We hope you'll enjoy your new Santa Fe!

March 01, 2021

Mr, PJ Smith went above and beyond the duty of a salesman, He was polite, patient and listen to what I was interested in and worked with my budget and my needs which included color interior and pric More

by NELLOLIVIA1932
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Smith, Joe Panici
Mar 02, 2021 -

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 01, 2021

They were very professional and easy to work with. In addition, Mark followed up with a call to see if we were happy with the car which was greatly appreciated. He was very patient with us and found a More

by MERVIN5200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ott, Joe Panici
Mar 02, 2021 -

Family Hyundai responded

We are very happy Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 28, 2021

They made the process very simple and easy, it’s a great dealership and easy to work with. Everyone there was extremely nice and helpful for me and my family. Would definitely go there again and recommend More

by Molly Wierer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Wallace
Feb 28, 2021 -

Family Hyundai responded

Molly, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

February 28, 2021

Tom is one of the best service people you have! He is always friendly and honest about the important needs to my car. Definitely my go to place for service! More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 28, 2021 -

Family Hyundai responded

Thank you, Rich, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom and our team, and we look forward to working with you again.

February 28, 2021

Our salesman PJ Smith was patient and knowledgeable. However, when it came to purchasing the car at the final point; financing... we waited almost three hours.there were only two finance people working More

by MOSSAM5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Smith
Feb 28, 2021 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 28, 2021

I am super upset with the car I came home with. It’s a used 2020 Palisade with 17000 miles and it looks like it’s been driven through a jungle. When we were looking it got dark outside so we couldn’t see More

by VANESSAMUNOZ083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Gushi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Family Hyundai responded

Thank you Vanessa for reaching out to us. An Associate from our Dealership will be in touch with you soon! Again we apologize for not providing you with the kind of sales experience one would expect. Hopefully, we can turn things around for you.

February 27, 2021

When I arrived, the service department was hopping! Even though I was early for my appointment, my car was serviced promptly. Colin was professional and friendly.! More

by LOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2021 -

Family Hyundai responded

Thanks, Lou, for sharing your thoughts about your experience with our service team here at Family Hyundai. We appreciate your business and hope to see you again soon!

February 27, 2021

Family Hyundai is the place my whole family buys and services all our Hyundai's. Great selection of vehicles and a really Great Service department! More

by LBFM22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Feb 28, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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