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Family Hyundai

Tinley Park, IL

4.4
8,795 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,795 reviews

January 29, 2021

One hour for oil change and inspection.Great job as always guys. I have been bringing my 2009 Tucson to Family for many years and the service and friendliness of this dealer is fantastic. Thanks Tom S More

by dvl1dg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 29, 2021 -

Family Hyundai responded

Thank you for the kind words for Tom and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 29, 2021

The service I had done was completed in a timely manner. I was explained how the part for the recall had to be ordered and I would be notified when the part comes in. More

by BUCKDPFD74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Family Hyundai responded

Thank you so much for your kind review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

January 29, 2021

Exceptional is the word that comes to mind when I reflect on my experience with Family Hyundai and Ricky Gushi! I found myself unexpectedly in the market for a new vehicle and very nervous about the whole pr More

by MARYPATZIRNGIBL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Family Hyundai responded

Thank you, Mary, for your business and this review. We're happy to hear that Ricky and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 29, 2021

Great service and friendly staff . I had a check engine light on my panel and I was quite worried, all my concerns were laid to rest. I felt confident that the problem was taken care of properly More

by mstdonner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 29, 2021

My son brought the car in for an oil change//they changed the oil...they did exactly what was expected of them...they did a good job 👍 More

by DJSGO88
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Jan 29, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

January 28, 2021

I bring my truck here for oil changes. They are always courteous and prompt. Everyone was wearing their masks, and there were two employees dedicated to constantly cleaning any/all surfaces that consumer More

by rjmil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT CASEY, Eric Kratschmer
Jan 28, 2021 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 28, 2021

As always I was very pleased with my service. Tom Salin in service was very helpful and polite. The area was very clean and all the employees where very helpful More

by beg647
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 29, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 28, 2021

I was very unpleased with the service on 1-27-21. My concerns were 1) the car is not pairing with my cellphone contacts. I was working well for several months. 2) the remote starter when activated works More

by gwalls286
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt, Tom Salin
Feb 14, 2021 -

Family Hyundai responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We appreciate all customer feedback as it allows us to learn and make improvements.

January 27, 2021

It's always a pleasure working with Kristie. She's knows her business and her job. We always go back to her for our needs. More

by CAROLYNJK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Jan 27, 2021 -

Family Hyundai responded

Thank you Carolyn, for sharing your experience with us! We're happy to hear it went well working with Kristie and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 27, 2021

I am so happy my mom found this place. I really enjoy coming here as weird as that sounds. Everyone is so helpful and upbeat, especially with this pandemic going on. More

by cgarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben
Jan 27, 2021 -

Family Hyundai responded

It's great to hear that Ruben was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

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